Best tradeshow marketing tips and case studies. Call 800-654-6946.
Best tradeshow marketing tips and case studies. Call 800-654-6946.

All posts by: Tim Patterson

Tradeshow Marketing Expert & Dynamic Public Speaker/Trainer

TradeshowGuy Monday Morning Coffee, March 18, 2019: Expo West Recap

Natural Products Expo West is in the books for another year. About 85,000 attendees, 3,600+ exhibitors made for a crazy, chaotic and ultimately fun week in Anaheim. From the Airbnb in Santa Ana where I caught a little down time between long and busy days to the early morning free breakfast and the after-show Oregon party at McCormick and Schmick’s, it was a helluva week. Take a look:

This week’s ONE GOOD THING: Paul McCartney’s album “Memory Almost Full.”

Tradeshow Tricks: How to Make Eye-Catching Signs and Brochures

This is a guest post by Tania Longeau of InkJet Superstores.

Setting up a booth at a trade show is a great way to build awareness of your brand and gain new leads. On the busy floor of a trade show, however, you only have 6 to 10 seconds to catch the attention of a passerby and draw them into your booth. You are lined up alongside several other businesses and, depending on the size of the show, you could have several thousand people walking past over the course of just a few days. If you want them to stop by your booth, you need eye-catching signage to draw them in.

Once you’ve gotten their attention, you need well-designed marketing materials like brochures, flyers, catalogs, and cards that they will take and look at again after the event. It sounds difficult, but learning how to make eye-catching signs, brochures, and other branding and marketing materials isn’t as hard as you might think. Keep reading to discover a few of our favorite trade show tricks.

Plan Ahead

Businessman Alan Lakein once said that “failing to plan is planning to fail,” and he was absolutely right. If you fail to do extensive planning prior to attending a trade show, you are very unlikely to have a particularly successful event. Goals and desired outcomes need to be established months before the date of the event to ensure that you have time to create everything you need.

Set SMART goals and come up with a solid plan of attack for meeting them. Think about what advertising and marketing materials you will need. Figure out whether you will make those materials in-house or have them printed elsewhere. If you plan on making them yourself, make sure you are stocked up on printer ink, paper, and other essential supplies. Trust us. Few things are worse than running out of ink at 11 p.m. the night before a trade show because you failed to plan and waited until the last minute!

Say it with an Image

When you only have a few brief seconds to grab someone’s attention, a sign or banner with lots of words just won’t do. A picture says a thousand words and, when you use images that are eye-catching, your signs will say a lot about your business, products, or services without needing to say a word. Keep the wording on your booth graphics short and to the point. Your signage should mostly consist of attention-grabbing images. Text should be kept to a minimum. On a busy trade show floor, very few people are going to stop and read an entire paragraph or a long list on a sign. Keep your message short and sweet.

Don’t Go Crazy with Fonts

You may love the look of the fancy font you use on your website or logo, but it may not be the best choice for creating trade show signage and displays. When you are designing signs, banners, and anything else that will be viewed from afar, choose fonts that are simple and easy to read. Remember that, on the trade show floor, your booth is competing for event attendees’ attention. If your advertisements aren’t easy to read, those attendees are just going to look elsewhere.

Be careful when choosing fonts for printed brochures, too. If most of your marketing materials currently exist online, adjustments may need to be made to ensure that they print well. Fonts and colors that look great on a computer screen or a smartphone might not look so good on paper, so be sure to do some experimentation to make sure everything is flawless.

Know When to Hire a Professional

There is a lot that you can do with the inkjet printer or laser printer in your office. Many of today’s higher-end models are capable of creating prints that rival professional quality, and you may be able to get away with printing many of your own signs, flyers, brochures, and pamphlets. It’s also important, though, to know when to hire a professional. Unless you have a high-quality inkjet printer that’s capable of printing large-format banners and other big displays, you should definitely work with a professional printing company. You only get one shot at making a good first impression, so the signage and displays you put up at your booth are extremely important.

Unless you have professional graphic design skill, working with an expert designer is a smart idea, too. A design may look awesome to you, but it may not actually be all that great. There is a lot more that goes into a successful design than just making it look pretty. A good designer can help you create brochures and signs that are eye-catching, tell your brand’s story, and evoke emotion. It takes a lot more than a copy of Photoshop to do all that!

In Conclusion

When you are attending a trade show, setting your booth apart from all of the other ones around you is extremely important. There will be hundreds or thousands of people passing by your booth over the course of a few short days, and you will only have a few seconds to grab each person’s attention. With eye-catching signs, banners, and displays, you can let event attendees know what your business is all about and encourage them to stop by. With eye-catching brochures and pamphlets, you can encourage them to pick up your marketing materials and check them out after the event. Keep the above listed tips in mind, and you will be well on your way to meeting your goals for the event!


Tania Longeau serves as the Head of Services for InkJet Superstore. Tania oversees a team of Operations and Customer Service Reps from the Los Angeles headquarters. Before joining InkJet Superstore, Tania was a team leader and supervisor working for one of the biggest mortgage and real estate companies in the country. Images are provided by the author via Shutterstock.

How to Use Instagram to Spread the Word About Your Next Tradeshow

This is a guest post by Kayleigh Alexander from Micro Startups.

Instagram is one of the biggest social media platforms out there today. With more than one billion monthly active users and a diverse array of features, it offers plenty of scope for getting your tradeshow noticed.

Read onto discover how you can use this visual social platform to spread the word and drive up attendance to your next tradeshow.

Reach out to industry figures to reach a wider audience

Industry influencers are the perfect way to spread the word about your tradeshow. Notable figures within your business niche that command significant influence online are great for getting attention (and attendees!) to your event.

You likely already know scores of renowned individuals in your industry. Indeed, you might even have connections with them from previous tradeshows. Reach out to them with a friendly email and ask if they’d be happy to share an Instagram post promoting your event. Be sure to include your contact details so they can find your website and social profiles easily too.

Of course, this is two-way street. Offer your influencer contact something in return, such as a free piece of content or even just a coffee. You could even offer to promote their event, product, or service on your own social channels too.

Use hashtags to get your tradeshow noticed

Hashtags are the foundation of a solid Instagram strategy. People use hashtags to find the people and content they love, and the same applies for your industry too.

Find hashtags related to your niche by using a hashtag research tool. Simply enter the keywords relating to your business (for example, if you’re a grocery wholesalers, you might choose “grocery wholesalers” or “grocery distributors”), and search.

This will throw up a whole list of hashtags that you can use in your tradeshow promotional campaign on Instagram. Use a blend of both generic hashtags (e.g. #retail or #tradeshows) with more specific hashtags (#wholesalerstradeshow or #callcenterevents) to get your content seen by a wide audience.

Combine Instagram with email for strong lead generation

While Instagram is a marketing powerhouse, it doesn’t (and shouldn’t) exist in a bubble. Social media and email actually work in tandem with each other, with the former sourcing your leads and the latter locking them into your marketing funnel so you can promote your tradeshow to them time and again.

Use your Instagram as the launch pad for capturing attendee information. Grab your followers’ attention with eye-catching posts promoting your event, and include a trackable link in your bio that your followers can use to sign-up to your newsletter.

To boost the chances of people signing up, offer a freebie such as a downloadable ebook in return for their email address. These are easy and virtually free to create, and gives your followers a real incentive to sign up.

Embrace video to engage potential attendees

Video is a popular content form that’s great for engaging customers. By simply using your smartphone camera, you can quickly and easily create videos to share on your Instagram and promote your tradeshow.

Video is highly versatile. As this article on Instagram marketing from Moosend explains, video offers a staggering variety of formats, and there are plenty ideas you can use to spread the word about your event.

A simple piece to camera in which you let your followers know about your tradeshow is simple and easy to do. But beyond this, you can also share clips of your previous events, as well as sneak peeks of product demos you’ll be displaying.

And when the day of your tradeshow rolls around, you can use Instagram’s IGTV feature to live-stream your event as it happens. Your followers receive a notification when you start a live video, so it lets people who couldn’t attend experience your event too.

Sharing clips on your Instagram feed and Story makes for great adverts for your tradeshow.

Armed with the knowledge above, you’re now ready to launch your Instagram marketing campaign for your tradeshow. Follow these tips, and you’ll see your event attendance soar. Get started today and start promoting your tradeshow.


MicroStartups helps aspiring entrepreneurs achieve their dreams, however big or small. We love sharing the microbusiness message around the world.

TradeshowGuy Exhibits: Our Expo West Projects

This year, our company TradeshowGuy Exhibits, had a great showing at Natural Products Expo West. In fact, our best ever, as we introduced three new clients and five new projects. Let’s take a look:

Schmidt’s Naturals

Schmidt’s Naturals has been a client for a few years, but this year they stepped up from a 10×20 custom exhibit to a brand new 10×40 custom exhibit. The brand, which was purchased in late 2017 by Unilever, has seen fast growth for an expanding product line that was created basically out of a Portland garage a decade ago.

The new 10×40 custom booth features backlit panels from side to side, a generous closet and a pair of LED-highlighted display podiums with storage. The design is clean with lots of white space, and is set off by colorful iconic custom flooring.

Wildbrine

Wildbrine’s designer worked with our designer to come up with a clean and colorful 10×20 design that featured a bright green design for the flooring, and bright colors for the back wall and side return walls. There is an inset shelving unit in the closet, lit by white LEDs and a set of RGB custom-controlled lights.

Organixx

Another custom 10×20, this one highlighted by a large mounted monitor, a big lightbox and a custom product display. Two similar counters for drink machines and literature and an LED-highlighted round charging table topped it off, along with a white oak printed rollable vinyl floor.

Hop Tea

Hop Tea, out of Boulder, Colorado, is a company founded last May! They found us online and we partnered with Salem’s TimbrandMoss to create a custom reclaimed barnwood back wall and counters to serve their brewed tea through kegerators. The back wall accommodated a rented refrigerator. The front counter was highlighted by a burnt-in logo. We also created a cut-out vinyl-wrapped 3D version of thei rlogo to hang from the back wall. Their product won a Nexty award for Best New Ready-to-Drink Beverage. And their exhibit went over really well in the Hilton Hot New Products hall!

Hyland’s Homeopathic

I go back over a decade with Hyland’s. The company I worked for back in 2005, Interpretive Exhibits (since closed due to retirement), designed and built a unique koa wood 10×20 exhibit. They’ve used it ever since – except for this year. They wanted a brighter, simpler approach, and we helped put together a large 8′ x 20′ single-photo pop-up back wall. Striking!

Graphic Updates: Bob’s Red Mill, Wedderspoon and Dave’s Killer Bread/Alpine Valley

Long-time clients Bob’s Red Mill, Wedderspoon and Dave’s Killer Bread had us do some updates. For Bob’s Red Mill, we coordinated the creation of a 42″ touchscreen video unit in the alcove portion of their booth, along with graphic updates throughout the exhibit.

For Dave’s Killer Bread, new graphics included a stark look at second-chance employment for convicted felons on their front counter, and the addition of a video monitor which looped a short video on the issue.

For Wedderspoon Manuka Honey, some more graphic updates. All great clients to work with – and glad to have them all!


Expo West ’19 Diary: Last Full Day of Exhibiting and Re-Cap

The exhibit halls at the Natural Products Expo West closed Saturday at 4 pm. By then, exhibitors were handing our their remaining samples, packing up things they could and getting ready to grab flights home. The last day of a big show like this one is always a bit different. Not as many attendees as the first couple of days (although still very busy), which left staffers with a little more time to chat in a relaxed mode.

Which is a great opportunity to meet people. Which I did. Even though I was pretty much dead on my feet by mid-day, I kept pushing through, knowing the end was in sight. I spent some of the day checking in with all of our clients that we had scheduled for dismantle the next day to make sure paperwork was all in place. Things don’t move in a tradeshow without the right paperwork!

Saturday started early by assisting in the dismantling of a new exhibit for a new client, Hop Tea, from Boulder, Colorado. They were set up in the hot new products section of the Hilton Ballroom, which meant that their exhibiting schedule ended a day earlier than the main halls in the convention center. I’m told they won a Nexty Award for new products, and their business – less than a year old – is off to a quick start. Glad to be able to be a part!

By the end of the day, I was done. Beat. Exhausted. So it was back to the Airbnb for a relaxing night, the only one of my 6-day trip. Friday night it was fun to spend nearly two hours at the Oregon Business gathering at McCormick and Schmick’s near the convention center. It’s a gathering that has happened for several years, and is designed to show off Oregon products from companies that may not necessarily be exhibiting at the show. Food and libations and good conversations flowed.

Hop Tea custom reclaimed barn wood exhibit, built by TimbrandMoss

Sunday morning it was the dismantling. I was overseeing the takedowns of five booths by Eagle Management, which has proven to be a good partner: resourceful, efficient and generally quick to get things done. My job was mainly to make sure things were happening in a timely manner, and taking care of the paperwork: shipping BOL’s, printing shipping labels, etc. I admit I find it fascinating to see the before and after (and the during) of big shows. Once the show is over, hundreds of union workers come in and dismantle things quickly. It’s a helluva sight, really. Even though our truck was in line to pick up crates by the check-in time of 8 am, they weren’t able to load freight and leave until after midnight. Crazy, I know. Yes, it’s a busy show and hundreds if not thousands of trucks are all in a queue awaiting their call.

Overall impressions this year? It seemed busier than last year, if that is possible. New Hope usually posts their press release with exhibitor and attendee numbers within a few days of show close, so it’ll be interesting to review this this week.

From the list of exhibitors I visited last year, 25-30% of them were not at this year’s show. Big shows like this are expensive, and not all companies are ready to hit the big time and try to connect with thousands of buyers, brokers and retailers. That doesn’t keep younger, smaller companies from trying, though. Often the difference between success and failure at this level is having and executing a good plan, no matter what type of exhibit you have.

Later in the week, I’ll post photos of our clients at this show. Meantime, here are a few more clicks from the last day or so of Expo West:

Expo West ’19 Diary: Second Full Exhibiting Day

I didn’t think the halls at the Anaheim Convention Center could get busier and more crowded than the previous day here at the Natural Products Expo West, but I guess I’m wrong.

It was really busy, and my FitBit says I’m at about 23,000 steps as I write this around 8:30pm. So not only did I walk a lot, bump into a lot of people, ingest about a billion food samples, but my feet hurt like jiminy cricket. Or whatever expletive you want to insert.

The day started with a referral from a present client. This is what’s so great about having your company’s exhibits on display at such a big show. Someone will inevitably see a booth, inquire as to what company designed and built it, and voila, a connection is made. It doesn’t mean any business will come out of it, but at least, from a sales standpoint, you’re working with a warm lead. So I tracked down the other exhibitor and we had a good introductory conversation. Who knows where it will lead.

Which is how I approach the whole walking-the-show-floor bit. During a long and busy day, you end up standing in front of a booth and someone in the space will ask a question, which starts a conversation. What do you do? Where are you from? Questions lead to answers, which lead to more questions. I’ve learned to be patient, and be open. Since my natural inclination is to be mostly introverted, putting myself out there isn’t natural. It requires more focus and energy. But good things usually come from it. No expectations, no real agenda other than meeting people.

With such a big show, one must make a conscious choice to move from one hall to another, from one floor to another, from one building to another. Otherwise you just won’t see everything. And even when you do that, there’s no way in hell one person can engage with 3500 exhibitors in three or four days. Do the math: that’s about 1000 a day, and with the halls open 8 hours, that’s about 125 an hour, or one booth every 30 seconds. Ain’t gonna happen!

Since that’s the case, I spend a lot of time working to reconnect with people I’ve met in the past, so we can make a brief reacquaintance, which is always good for business. During this process, you find out changes: companies bought or sold, employees promoted or changing jobs, or leaving the company. That’s what makes the world go around: change. It’s what leads to new business. What worked a year ago may not work next year. Any business owner or salesperson should be prepared for those opportunities.

During the day I had opportunities to take photos of exhibits, exhibitors, mascots and get my photo taken. Lots got posted on social media – always fun to give a shoutout to exhibitors to make the whole thing more fun. Let me close the day with a few more photos!

Expo West ’19 Diary: First Full Exhibiting Day

I shouldn’t be surprised, but every year when the full exhibit floors are open, I am still a bit astonished at how many people are walking the floors. With over 80,000 attendees, Natural Products Expo West is a huge show. Not as big as the Consumer Electronics Show, but still mighty big.

So I spent the day walking, walking, walking and then walking some more. 19,221 steps according to my Fitbit! One major goal of the day was to make sure all of our clients were taken care of, so that meant making a stop at Target for requested supplies from a couple of them. Later in the day another client asked if I could track down a stapler, so after a few back-and-forth texts, another client was willing to lend their. I love when everybody helps out!

The second major goal was to drop by and say hello to exhibitors that I’ve met previously. As you may know, I’ve published two books on tradeshow marketing (here and here), and they are great calling introductory cards to start a brief conversation. Having been attending the show for almost two decades, lots of them recall me from previous years, so it’s good to reconnect, if only briefly. My main question to them is “how is the show going this year for you?” and 95% are very positive. One person said they weren’t coming back next year – they are just not getting the audience they want. The complaint is that the attendees in their booth were either other exhibitors or brokers and not retailers, which is what they want. I understand that not everyone has a great experience. I checked my list from last year and found that about a third of them are not here this year. From my perspective (anecdotal, not backed up by any data), there is a lot of turnover. But companies are still chomping at the bit to get into the show.

Since I’m Oregon-based, I lean towards finding Oregon or Northwest exhibitors. Many of them see me year after year, so even though we may never do business, it’s always good to make a brief reconnection. No selling, no pitching, not even a hint. Conversations usually revolve around (again) how the show is for them, and how their business is doing. So many businesses that I speak with are growing quickly, expanding product lines, and occasionally expanding their exhibit space. So I know that the industry as a whole is doing very well.

Trends:

Over the years it’s been interesting to see some of the things that pop out and get your attention. A couple of years ago I couldn’t turn more than 90 degrees without seeing another bone broth product! This year, I see a lot of CBD-related products. I also see a lot of oat milk and keto-related products as well.

I’ve probably made this observation before, but it’s hard to walk the show floor without eating a fair amount of food. Most exhibitors offer samples, and many are literally pushing them on you. A bite here and a bit there, and after a couple of hours, you’ve had the equivalent of a meal. And it’s all (well, almost all) really good!

Let’s close out today’s diary with a few photos of some of the exhibits at the show. Backlit fabric graphics are still popular, as are eye-catching one-of-a-kind items in booths. Exhibit designers never cease to impress me with ways to capture eyeballs, communication messages in a 3D format and attention to detail.

Expo West ’19 Diary: Setup Days

Seeing “backstage” at any tradeshow lets you peek at the chaos of what it takes to put on the show. Backstage at a huge show such as Natural Products Expo West, with over 3500 exhibitors, multiplies that by several factors.

But when you’re personally involved in coordinating and executing the setup of a handful of exhibits for new and veteran clients, it can be exhilarating, exhausting and patience-testing.

But we pulled it off!

We are glad to introduce a handful of new clients this year, including Wildbrine, Organixx, and Hop Tea. We also did a new 10×40 project and coordinated the setup for a veteran client, Schmidt’s, and coordinated the setup of others, including Wedderspoon Manuka Honey and Dave’s Killer Bread. A long-time client that goes back over a dozen years, Hyland’s Homeopathic, finally shed their fabulous but aging Koa wood exhibit for a striking single plant photo blown up to 20′ x 8′. Crazy. Watch this space and our Twitter and Instagram accounts for photos of these and other exhibitors at Expo West.

We knew going into the show that there were opportunities for things to go sideways. That’s not abnormal in the tradeshow world, but this year it seemed to be multiplied. Due to the design and fabrication timeline of many of our new clients, and the coordination of incoming flooring freight from one of our vendors, we ended up shipping most of the new builds straight to show site. Not something we usually do. But it meant that many of the trucks carrying our freight spent hours in line getting crates unloaded. And of course, our last project of the two-day setup day, Schmidt’s Naturals, we weren’t scheduled to start setting up the exhibit until 3 pm on the day before the show opens. Which lead to a crazy chaotic dance with the freight logistics manager getting crates delivered in a timely manner (they weren’t, even though we could see them out the back door of the convention center for a few hours prior to them being delivered).

But as they say, all’s well that ends well. Once the crates were delivered, our crew jumped on the installation and cranked it out in about three hours, pretty impressive given that it was a new 10×40 exhibit with a lot of lightboxes.

Kudos to all of our partners: Classic Exhibits, who designed built most of our new projects (Schmidt’s, Wildbrine, Organixx); TimbrandMoss, who designed and built the Hop Tea exhibit; Eagle Management (and Stacy, our account executive who was relentless in working to make things happen in a timely manner); Brumark, who printed the custom flooring for two exhibits and provided flooring for another; Orbus, who printed the high-quality backdrop for Hyland’s. I also want to give out a shoutout to all of the GES folks I encountered along the way, who were exceedingly patient and proficient and made things happen very quickly.

While this seems like a lot, at least to me, I can only assume that other exhibit houses with many more clients are experiencing the same things on a much larger scale. Having said that, it was pretty substantial for us and helps start what we hope will be a great 2019.

Check out a few backstage photos:

TradeshowGuy Monday Morning Coffee, March 4, 2019: Expo West 2019 Preview

Natural Products Expo West kicks off this week in Anaheim, California. I’ve had the opportunity to experience this show for the past 16 years, so I think I can safely say I have a pretty good perspective on the show. What will the 17th consecutive year bring?

We have a total of nine clients that we’re active with at this show (with other older clients standing pat on their current exhibits), including 4 new custom-design builds.

Stay tuned to my Instagram and Twitter accounts this week to follow, and see photos of our new projects!

This week’s ONE GOOD THING: Air Travel. What would we do without it?

The Art of the Tradeshow Follow Up

As a marketer, it’s pretty common to come back to the office with a healthy list of names and contact information that you’re planning to follow up on. And don’t do it very well.

Follow up is necessary in any sales endeavor, but you’d be surprised (or maybe not) by how bad or ineffective some salespeople are.

Example: a couple of years ago I was pitched on LinkedIn (not my favorite way of being pitched, but that’s a story for another day), and thought the offer was something I was at least interested in checking out. I ended up spending $50 or so on an hour consultation, which was useful, but was set up as a prelude to a bigger prize: a longer-term commitment to bigger and better ongoing, personalized consultation.

When we wrapped up the initial hour – at which we both had some time and money invested – the implicit understanding was that I would be hearing from him about possibly engaging me on a larger purchase.

I never heard from him again. Had I, I would have seriously considered his pitch. I thought his initial information in the one-hour consultation was useful, and I saw some potential for doing future business.

But it never happened. Because he never followed up.

When I meet exhibitors at a tradeshow, I look to get a name and business card – and then leave them to their business. I’m not trying to sell anything there. That all comes later. Yes, sometimes we do get into those sales conversations – at their lead.

And in this industry – tradeshow exhibit sales – the sales cycle is long. Companies don’t make capital investments in tradeshow exhibits often – maybe every 5 – 7 years. Or MORE. So the key to making a sales is to be someone that is remembered when the time is right.

Which is why I follow up as many times as it takes when I have a lead I feel is worthwhile. Not every lead develops into a sale. But the leads I let drop and don’t follow up on NEVER lead to a sale.

Lead Follow Ups

What’s your lead follow up look like? Do you have a system?

There are no absolutely right or wrong ways. Any follow up system is better than no system at all. But to me it makes sense that your follow up system should include most, if not all of the following:

A way to track everything. I use Excel, creating a spreadsheet that tracks date, name, company, potential client, reminders, phone numbers and other pertinent notes. I tried Salesforce and used it for a couple of years, but the tools were way more than I ever needed, and the cost couldn’t be justified based on the usability. Tried Pipe Drive, too, but it wasn’t a good fit, either. To me the spreadsheet may be a bit clunky, but it’s easily searchable, and if set up right, can easily track all pertinent data.

Calendar to remind you of follow-ups. Google calendar works great for me. As soon as I get off the phone and enter a note in my spreadsheet, if there’s a follow-up call agreed on, I’ll add it to my Google calendar and put a reminder notification about ten minutes prior. Google calendar is also very useful because you can copy and paste phone numbers and other notes, which means you don’t have to go searching for the notes in a spreadsheet.

LinkedIn: not everyone I follow up with is on LinkedIn, but a good 90% are there. That way I can scan their profile to get a sense of the person, and if something pertinent comes up I can reference it (went to same school, worked in same city, root for the same team, or whatever).

Ways to Follow Up

About the follow up itself, here are the ways that I use:

Email: make the initial contact after the show via email within a few days. Short, to the point – “nice to meet you, just wanted to reach out and express my hope that you had a great show, etc.” if there is a specific follow up that you both talked about, bring that up.

Phone: I call people a lot. It’s hard to get in touch with people on the phone, but it’s much more personal than an email, and harder to ignore. Plus, my pleasant personality (of course!) shines through. It’s pretty easy to tell within a moment or two if there is a real lead there.

Snail Mail: If I have a pretty good lead, I’ll send one of my books. Hard to ignore, and easy to remember as time goes by. If you don’t have a book, send some swag. In speaking with a marketing pro in the last year or two, we came up with some things to send that can make an impression, including stress balls (including note that says “don’t stress over your next show!”), measuring tape (“measure your success with us!”), microfiber cleaning cloth (“clean up your booth and clean up on your competition!”), a custom-printed company calendar (in December of course), coffee gift cards (“let’s chat over coffee!”), sunglasses (“when you work with us, the future’s so bright, you gotta wear shades!”), and so on. Lots of ideas. Send one every few weeks for a year, combined with email outreach and it becomes harder for them to forget you.

And if your personality allows you, have a lot of fun with it!

Don’t forget hand-written thank you notes when you acquire a new client, or even when you have a successful in-person meeting or phone conference. People love to get thank you notes.

If you have prospects that are not qualified for immediate business, but them in a long-term follow system. Do outreach (email, snail mail, phone call) every 4 – 6 months, just to remind them you’re still there. Things do change, nothing is ever static. People move, new people take over. I’ve made sales at companies where I thought I had no chance, but suddenly there’s a new person at the helm and they are looking for something new.

The Three Keys

The three keys to follow up success in sales, whether the lead came from a tradeshow or somewhere else:

Patience is a virtue. Play the long game, don’t give up. Persistence is the other side of the patience coin. Use both.

Be consistent. If you’re going to engage with prospects on a regular basis

Be yourself. Just because a system works for another sales organization or another person doesn’t mean it’ll work for you. Keep tweaking, keep working, keep what works, don’t keep doing what doesn’t work.

It all sounds so simple, right? But sales, whether from tradeshow leads or direct or from other forms of lead generation, takes consistent planning and work.

© Copyright 2016 | Oregon Blue Rock, LLC
Tradeshow Guy Blog by Tim Patterson

Call 800-654-6946 for Prompt Service
Copyrighted.com Registered & Protected <br />
QA4E-AZFW-VWIR-5NYJ