Best tradeshow marketing tips and case studies. Call 800-654-6946.
Best tradeshow marketing tips and case studies. Call 800-654-6946.

All posts by: Tim Patterson

Tradeshow Marketing Expert & Dynamic Public Speaker/Trainer

Influencers That Influence ME

What is an INFLUENCER? To me it’s someone that gets your attention in any number of ways. It could be a video I saw. Could be a book or article or blog post. Or podcast. Or someone I know in my actual, real life as opposed to online.

These are the people whose tweets I read, whose podcasts I listen to, whose blog posts I read, whose newsletters I make sure not to miss. They write and say things that make me sit up and pay attention.

These are listed in no particular order. Some I’ve been aware of for years, others not so long. Some that were influencers ten or fifteen years ago may have popped back into my consciousness to make the list. And in a sense, it’s incomplete because it will always be incomplete. Influencers come and go. The ideas, writings and videos that catch anyone’s attention also wax and wane like the moon. But to me, these are all worth checking out:

Seth Godin: Daily blogger, host of the Akimbo podcast, speaker, author.

Peter Shankman: Founder of HARO (Help Out a Reporter). Speaks and writes frequently. Author of a new book about ADHD, working on a documentary about ADHD. See his TradeshowGuy Monday Morning Coffee interview here.

Scott Monty: Ford Motor Company’s first Social Media Director. Fortune 500 Advisor. Speaker, Pragmatic Futurist.

Jeff Barjorek: Parabola Consulting. Sales trainer, writer, speaker.

Jeffrey Gitomer: Sales trainer, author, speaker, podcaster.

Steve Miller: Author of Uncopyable (terrific book), speaker, blogger. Marketing gunslinger.

Pamela Slim: Author, business consultant, speaker, coach.

Bill Stainton: Emmy-winning producer, speaker, author. Also appeared on my podcast. Really fun newsletter. See his TradeshowGuy Monday Morning Coffee interview here.

Roy Williams: Former radio salesman who teaches sales, marketing and advertising. His Monday Morning Memo is not to be missed.

Shep Hyken: Hall of Famer in the National Speaker Association. Forward-thinking and best-selling author, blogger, writer and expert on customer service. Here’s his appearance on the TradeshowGuy Monday Morning Coffee. See his TradeshowGuy Monday Morning Coffee interview here.

Mel White: VP of Business Development at Classic Exhibits. Mel and I have known each other for close to a decade and a half. His insight and knowledge of the tradeshow world, and in particular the latest in tradeshow exhibit materials and trends has always been helpful. Not to mention his crucial help in making both of my books a reality. Here’s his TradeshowGuy Monday Morning Coffee interview.

Terry Brock: Relationship marketing speaker. Another Hall of Famer in the National Speaker Association. Holds forth all the time on the use of technology in communication and presentation. See his TradeshowGuy Monday Morning Coffee interview here.

Denise Wakeman: Blogger, author, writer, digital media marketing expert.

Casey Neistat: NYC-based videographer and story-teller. Ten million YouTube channel followers tells you something. Here’s one of his most-viewed and fun videos:

Gary Vaynerchuk: Social media expert at the highest level. Has parleyed his success with his family’s win business into a multi-million-dollar company, and he’s become an angel investor.

David Newman: Founder of Do It! Marketing. Marketing for Speakers, Authors, Consultants and Experts

Brene Brown: Best-selling author, research professor at University of Houston. Studies, speaks on courage, vulnerability, shape and empathy.

Candy Adams:. Long-time consultant in the tradeshow and event industry, known as The Booth Mom. See her TradeshowGuy Monday Morning Coffee interview here.

Unfinished – more to add later!


7 Questions You’ll Never Ask Your Exhibit House

How to Succeed Podcast: TradeshowGuy Guest Appearance

A few weeks back Mike Montague, host of the How to Succeed Podcast from Sandler Sales, interviewed me for his sales podcast. Had a great deal of fun! I’ve listened to this podcast for years and learned a lot. Now it’s my turn to join the conversation and share what I could about How to Succeed at Trade Shows:

And thanks, Mike, for having me!

Check out the How to Succeed Podcast here.

TradeshowGuy Monday Morning Coffee, September 10, 2018: Robert Middleton

Lots fun in this week’s podcast/vlog. Robert Middleton of Action Plan Marketing sits down to discuss the Five Pillars of Marketing for Self-Employed Professionals. So there’s that. You’ll also hear the story of how a search for a Harlan Ellison photo led to an article on Frank Sinatra which, well, you’ll just have to watch or listen.

On the podcast you’ll hear me tell the story of how, in looking for a couple of old photos from the 80s. It was when author Harlan Ellison did a book signing at Powell’s Books in Portland. I put on my sport jacket and headed down with a couple of items to have him sign.

From that search came a moment when I uncovered what Wikipedia wrote about a mid-60s article on Frank Sinatra.

Based on reading that article, I decided to make it this week’s ONE GOOD THING: Frank Sinatra Has a Cold.

And the photos:

How Can Personalization Improve Security at Tradeshows?

This is a guest post from Tamara Blackburn.

Trade shows continue to be immensely popular within a variety of industrial spheres for a number of reasons from networking opportunities to celebrating the launch of a new product, or simply allowing brands and professionals to come together to pool their very best lines. They are also a bustling hive of people who need to make sure they keep their own ID and brand ID safe and secure at all times.

Shows and exhibitions, when run correctly, can be very safe environments and can effectively ward off potential criminal activity with minimal effort. However, it always pays to keep your own wits about you and to protect your own data, and there are plenty of ways in which personalization of various products can help to assure the safety of personnel and firms alike.

Access Granted ID Cards

tradeshow security

It perhaps goes without saying that the primary reason for ID cards to be issued at all is to ensure that the right people have the right access to the right areas.  That’s a lot of rights and a lot of sensitive areas, so it’s important to give only the correct people access cards and to make sure they are security enhanced cards.

ID cards can be manipulated if they are not secure enough and whether it’s unwanted attention or potential criminal activity, it’s a very good idea to make sure that personalised ID and cards are produced to a high-end standard.  Make use of ID cards which have identification on the front to prove authorisation and are near impossible to clone.  This way, not only are show staff always assured that they are handling authorised personnel, but there is no chance of such cards being copied if they are stolen or lost.

The Power of Lanyards

Lanyards are often seen as freebie material which can be used to promote certain brands and services. Beyond marketing, however, they are a great way to both protect and show off personal ID and information which can be quickly and easily checked.  Personalized lanyards and otherwise, can be used to display who you are and why you request access to events and certain areas. What’s more, specifically printed lanyards with brand names and otherwise can also prove who you are working for or with – a great way to offer quick confirmation to anyone checking ID beyond the standard protocol.

Wristbands

The access wristband is a standard which has been around in several forms for many years now, and at trade shows, they are a great way for personalized information to be stored and displayed without thorough checks needing to be established on each and every occasion.  For example, a personal wristband can be printed and offered to a show guest once they have passed all initial mandatory checks and they can then simply display their bands should they wish to gain re-entry to certain rooms or areas.  This process of personalization and ID protection allows for fast verification, which is likely to be sought after at trade shows and exhibitions.

Controlling Your Access

Personalized items such as those discussed above offer plenty of power to the individual, and therefore, it is their responsibility to make sure they take care of such items at all times.  Personalized ID can help improve security as it essentially makes sure that each individual takes responsibility for their own data. It can help to cut down on access checks and the time it takes for mandatory protocol to be followed, meaning a smoother event.  Furthermore, it can help attendees to easily identify one another, on a different level to security benefits, so it can break the ice in terms of networking. It can also let other attendees know that you have full access rights to such an event and that you may well be an authority in your field.

Personalized access items are always recommended in a trade show setting. For the tightest control and for the most efficient checks, cards, lanyards and wristbands are essential apparel.


Tamara Blackburn is a hands-on Digital Marketer for the UK’s largest ID card company, Digital ID. Tamara has a passion for writing and specializes in creating high-quality content, mostly on topics relating to marketing, security, branding and even press releases to name a few.

There’s Always a Tradeoff

When I first got into the exhibit industry in the early ‘00s, the company I was hired by, Interpretive Exhibits in Salem, was heavily involved in an exhibit for the Army Corps of Engineers. It was a permanent installation (still there) at The Dalles Dam in The Dalles, Oregon. The theme of the exhibit was “Tradeoffs” and it addresses the various parties involved in the needs and desires of the Columbia River. For every group that had in interest in utilizing the Columbia River as a resource, there was a tradeoff

of sorts. Sports fishermen, Native Americans and their fishing rights, shipping and transportation, recreation and so on – there were all sorts of groups that wanted something out of the river. The exhibit went into detail to explain each group’s interests and how they had to compromise, in a sense, to get a lot (but not all) of what they wanted.

That concept – the tradeoff – comes up in my mind frequently, and it can be applied to virtually anything that you are involved in.

Apply it to the tradeshow world: if you are willing to spend the money on a larger exhibit, the tradeoff is often that you must also be willing to hire a crew to setup and dismantle the exhibit, and you must be willing to pay more for shipping.

If you want an exhibit that can quickly be setup by one or two people, the tradeoff is that you must be willing to settle for a very simple design with limited bells and whistles and perhaps a lesser impact than something more complex.

If you want to have a professional presenter in your booth space pitching attendees several times an hour, the tradeoff is that not only do you need to invest in hiring that presenter, but you’ll need to make sure you have enough staff on hand to engage as many of those attendees as possible before they slip away.

It seems like we’re always giving up one thing to get another. We don’t live in a world where we have it all. Or a world where we have nothing at all.

We live in a world where we’re always calculating a tradeoff that works best for us.

Pebble Beach concours d’elegance: Event Marketing Recap

I spent about a week in Monterey with an old friend recently to attend a couple of events: The Rolex Monterey Motorsports Reunion at the WeatherTech Laguna Seca Raceway and the Pebble Beach concours d’elegance. In a sense, both events are about as far away from tradeshows that you can get. But as event marketing goes, they’re at the top of their games.

Consider this: according to the website, “the competition attracts 15,000 affluent aficionados who pay a minimum of $325 for general admission.” And this: “Entrants often spend hundreds of thousands of dollars to acquire a car, hundreds of thousands to restore it, and tens of thousands more to transport it to Pebble Beach to compete for our top award. Come day of show, the cars pulling onto the eighteenth fairway of Pebble Beach Golf Links often have a total estimated value of half a billion dollars.”

So, yeah, the one-percenters, basically. And of course, there are a lot of other vintage car enthusiasts who like the show and the spectacle who are not in that top echelon (that would include me, just to be clear!).

Just driving around the area over the week gives you an opportunity to see hundreds of exotic and high-end cars that are just out cruising: Porches, McLarens, Teslas, Ferraris, Maseratis, Rolls-Royces, and a few that are simply unrecognizable or unique one-of-a-kinds.

This is a prime market ripe for pitching high-end products. There are numerous car auctions, one of which set a record over the weekend for selling a car at auction for a record $48.4 million. In case you’re wondering, it was a 1962 Ferrari 250 GTO.

Car manufacturers spend a ton to show off their newest models. Infiniti, for instance, sets up a large temporary building just above the festivities on the 18th fairway at Pebble Beach. During the runup to the event, they offer visitors a chance to drive new models for a couple of miles. Other car makers over the year have included Jeep, Cadillac, Chrysler, Tesla and many others. In fact, the first I ever heard of a Tesla was in 2008 when they introduced their roadster at the event. In 2016, Tesla was offering a chance to drive their new Model X (which I did).

Ferrari brought several dozen vintage autos and displayed them on the fairway of hole number one.

There were nine Tucker automobiles at the show, along with a handful of Chinese cars and a collection from the Raj of India.

Concept cars encircle the main putting green in front of the pro shop, where we’ve seen everything over the years from an electric VW bus, to McLarens, Rolls-Royces, Porches, Lincolns, Maseratis, Hennesseys, Genesis’ and many more – too many to count. Just a bunch of glorious eye candy for car fans.

Every year there is a raffle during the event, where up to four brand new model cars are given away. Former Tonight Show host Jay Leno has done the honors for years, telling the same jokes year after year.

Some 1200 media members cover the event, with about a quarter of them from outside the United States.

But at the bottom line, the event is a fundraiser for several dozen charities in the area. Over the years the they event has generated millions of dollars that goes to help area children. This year the event raised $1.8 million which will be distributed by the Pebble Beach Company Foundation to 85 local charities.

Check out the gallery below. I’m sure I’ll be back next year. It’s already on my calendar.

Why You Can’t Order a Tradeshow Exhibit Online

Who says you can’t order a tradeshow exhibit online? I’ve seen a ton of sites that claim it’s easy. Just find the exhibit you want, upload the graphics, submit your credit card and voila’ – you have an exhibit coming your way!

VK-1971 10' inline rent or purchase
VK-1971 10′ inline rent or purchase

The challenge with that plan is that if it works, it only works for smaller “off-the-shelf” items, such as banner stands and pop-up back walls.

When you order online, your choices are limited. You don’t know the quality of the products you’re getting. You don’t (usually) know where they were made. You don’t often know if you’re getting setup instructions in a language you can understand.

Instead, what is more likely – and a better result for both buyers and sellers – is when you find something online that you are interested in purchasing, that interest spurs a conversation. At TradeshowGuy Exhibits, we’ve sold a lot of exhibits to people that we haven’t met in person until finally meeting at a show. And we’ve sold to companies without ever meeting them. In a sense, they are buying, and we are selling, online.

But a true sale is only started online. For a buyer to get exactly what they want for a custom tradeshow exhibit, a number of questions have to be answered (see our 7 Questions You’ll Never Ask Your Exhibit House). Often there are conversations with a 3D exhibit designer. Maybe you’ll talk with a project manager. You’ll cover items such as how is it packed? how is it shipped? do you need to hire someone to setup the exhibit? and many more.

If you browse our Exhibit Design Search, you’ll see a BUY button. Go ahead, take a look. When you click the BUY button, you’re taken to a page that, once you fill out and click “send” starts a conversation. It takes more than a click to buy an exhibit.

So, yes, you can buy something online that is somewhat of an exhibit. But if you want a true exhibit, a custom exhibit, talk to your exhibit house.

NEW Gravitee One-Step Modular Lightbox

At TradeshowGuy Exhibits, we’ve had the pleasure of working with Classic Exhibits, one of the premier exhibit manufacturers in the country. Over the years, e’ve collaborated with them for a number of great custom builds, including the terrific 30×40 Bob’s Red Mill exhibit that still wows ’em at Natural Products Expo East and Expo West.

But just because they can build great custom designs doesn’t mean that they are not dedicating their creative energies to coming up with new things, like the Gravitee Modular System that doesn’t need any tools. None. Zip. Nada.

Their newest Gravitee creation is the One-Step Lightbox. the Gravitee lightbox attaches to other panels using no tools and no loose part connection. It’ll be available in both curved and flat options. There will be standard sizes, but yes, it’s something that you can customize to various sizes. Let’s take a look at Classic Exhibits’ video introduction, hosted by Kevin Carty:

For more information on Gravitee, click here. To find out more specifically about the Gravitee light box, and it’s soon-to-be announced release dates and pricing, fill out the forms on our contact page and we’ll get back to you!

Tradeshow Marketing is a Competition

When you’re ramping up your tradeshow marketing machine for the next show, do you think of it as a competition? Or is it merely a chance to make your pitch to hundreds or thousands of visitors, almost as if you’re in a vacuum.

Methinks there is more than one way to view tradeshow marketing. Let’s look at two views in particular:

tradeshow marketing competition

First, it’s a unique marketing event where you’re setting up shop in a situation where the organizers have done their best to bring as many members of your target market to view products and services under one roof. You are showing off new products that are being launched. You are showing off your brand with graphics, 3D exhibit construction and your well-trained booth staff. For the people that stop by at your booth, you do your best to engage, interact and determine if they are prospective customers. If they are, you work to find out their pain points, explain how your products and services can help them. If not, you politely disengage, perhaps asking if they are able to refer any colleagues your way.

Second, it’s a competition. You are setting up shop in a situation where dozens, maybe a hundred or more, direct competitors are doing the same thing you are: showing off products and services, representing their brands, and trying to make a deal with the very people you’re trying to make a deal with.

Yes, tradeshow marketing is a competition, and generally it’s a friendly competition. That doesn’t mean you shouldn’t try your best: you should. But if you keep in mind that you’re not only there to engage visitors, you’re also there with hundreds, sometimes thousands of companies are competing directly with you.

What does it take to get an edge? There are dozens of ways. From the size and look and feel of your exhibit to your actual products, to the skill of your booth staff and many other ways where you’re working to get an edge.

As in any competition, you may win some, you may lose some. You may win with some people, you may lose with others. You may beat some competitors and you may lose to some other competitors.

From that perspective, to me the best you can do is to observe and learn, see what works and what doesn’t, and do your best to be better next time.

Because with tradeshow marketing competition, there’s always a next time.

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