Tradeshow Marketing Expert & Dynamic Public Speaker/Trainer

March 23, 2018

The Ultimate Tradeshow Marketing Playlist

Music moves you, and so should the Ultimate Tradeshow Marketing Playlist. Yes, your list will look different from mine, I have no doubt. But take this list as a starting point in creating an ultimate tradeshow marketing playlist that will keep you moving and motivate you do have an awesome show next time.

And, yes, I’m old school:

“Hot Stuff” by Donna Summer. Your tradeshow booth is going to showing all of the hottest stuff you can muster, because you know that the only way to compete against your competitors is to have even hotter stuff.

“Electric Avenue” by Eddy Grant. Walk down any aisle at any tradeshow and you’ll wish you had sunglasses. Back lit graphics, light boxes, halogen lights, overhead lights. It’s all electric.

“Takin’ Care of Business” by Bachman Turner Overdrive. This was also Elvis’s mantra. Wherever it came from, it means you’re there to do some business, to meet and greet potential clients and customers. To take care of business! Check out Keith Moon introducing the band:

“Ballroom Blitz” by Sweet. Most every show I’ve been at has some action in the ballroom. Probably not the kind of action described in this classic tune, but how many other songs about ballrooms are you going to find? Big hair, big collars, men wearing makeup…what more could you ask from a mid-70s video?

“Make Me Smile” by Chicago. Any transaction in any situation goes better when you can make the other person smile.

“My Poor Brain” by the Foo Fighters. After three days of fielding questions, walking the floor and getting sore feet, setting up and dismantling exhibits, you’ll probably relate to this song.

“On the Road Again” by – take your pick – Canned Heat (my preference) or Willie Nelson. The great traveling songs.

“Come Together” by the Beatles. Couldn’t let the ultimate tradeshow marketing playlist get by without something by the Fab Four. Tradeshows, events and conferences are all about coming together for a common cause.

“Show Biz Kids” by Steely Dan. No, we’re not in the movie-making industry, but tradeshows are a lot about showing off the goods. It’s a Show. It’s Biz. And deep down, we’re Kids.

“Take It Easy” by the Eagles. When you’re stressed for a hundred reasons, and you need to take a break. Just take a deep breath and take it easy.

“Over and Over” by the Dave Clark Five. Once you get in the groove of doing tradeshows, this song will have more meaning for you. Do it over and over again!

“Magic” by any number of artists. We all try to create a little magic in our tradeshow booths. There’s an oldie called “Magic” by Pilot. Olivia Newton-John did a song of the same name. So did The Cars. And then there’s “Magical Mystery Tour” by the Beatles. And so on. All good stuff to inspire you to work your magic!

Let’s finish off this baker’s dozen list with “Jammin’” by Bob Marley and the Wailers. A tradeshow is chaotic, energetic, noisy, wild. And half the time you’re making things up as you go to accommodate the various questions and situations that come your way. So you are JAMMIN’!

https://youtu.be/RAW1wj3Lx0I

What would you add to the list?

March 21, 2018

The New Tradeshow Exhibit Classic: the LED Fabric Back Wall

It used to be that the tradeshow exhibit classic was the curved pop-up back wall. It was quick and easy to setup, looked good and did what you wanted it to: gave you a respectable presence at a tradeshow booth in a 10×10 space.

That’s old. Now the new tradeshow exhibit classic booth is the LED fabric back wall, or light box. Dang, they look good. Here’s why.

First, a fabric back wall is dominated by the SEG – silicone edge graphics – that are gorgeously printed using dye-sublimation. Then a thin silicone stop is sewn around the edge of the graphic, which is installed by inserting the silicone strip into a small channel in the facing edge of the frame. The SEG graphic is the main part of the new tradeshow exhibit classic, and the flexibility that comes with it makes it the new classic.

For starters, the graphic can be printed at any size. The frame can be made at virtually any size that fits in your booth space. The beauty of the flexibility is that you can add counters, closets, shelves, monitors or other items in and around the fabric back wall to create a unique exhibit.

But wait, there’s more!

The SEG graphic can be a free-standing unit, or it can mount to a wall, such as in a corporate conference or entrance, or it can be hung from the ceiling.

Now, let’s add another great feature: LED backlighting. The technology of LED lighting has improved drastically in the past decade, and the cost has plummeted, it seems that hardly anyone ever uses halogen lighting at tradeshows any more. The LED lights are inserted into the aluminum extrusion frame and, with the addition of an opaque white backside “blocker,” the light is spread evenly throughout the graphic.

With the technological advance in fabrics and printing, the printers who are keeping up with the current wave are able to offer extremely high-quality printing (blacks are BLACK, reds are RED!) on high-quality fabric to give you printing that is hard to distinguish from printing on paper.

Depending on your printing vendor, you can create giant fabric graphics up to 16’ high and as wide as you’d like with no seam. Finally, fabric (and the aluminum frame) can be recycled, and it will store and ship in small containers, saving you money all down the line.

Take a look at SEG options here.

March 19, 2018

TradeshowGuy Monday Morning Coffee: March 19, 2018: Nicky Omohundro

A recap of Natural Products Expo West from an official blogger’s point of view. Nicky Omohundro is a blogger and runs a website called Little Family Adventure, and we spoke about Expo West on this episode of TradeshowGuy Monday Morning Coffee.

This week’s ONE GOOD THING: a spreadsheet of all of the music played during the 4-year run of WKRP in Cincinnati.

March 16, 2018

Tradeshow Game Day: Are You Playing to Win?

I spent a lot of time as a youth on the baseball diamond and the basketball court. One coach always stressed the importance of GAME DAY. Put on your game face! Be ready for the big game! In other words, bring even more focus and attitude to the game. When you are done practicing, and you’re facing an opponent, it counts. It’s Game Day.

You could say the same thing about just about anything. But when it comes to tradeshows, bringing your Game Face and knowing that you’re competing with some very challenging companies means it’s you vs. the rest of the hall. Your competitors are (assumedly) going to bring their game faces. Simple: they want to talk to all the people they can. They want to talk to all the people you want to talk to.

So even though it’s a friendly event, the competition is toe-to-toe, and if you want to come out on top, that means bring your game face as soon as the clock starts.

Booth staffers should know their products and services. They should know how to engage an attendee in a meaningful fashion. If a visitor turns out to be a genuine lead, they should know how to capture all of the pertinent information that is required at that step, and how that information will be sent back to the sales team.

Your exhibit should be clean. Even if it means hiring the show services cleaners to vacuum the booth space every morning and take the trash away. Personal items should be out of site. If at all possible, don’t store things behind your exhibit. Some people will see the clutter and even though they understand the reason for it, it does reflect on their overall impression.

The first thing a visitor sees is your exhibit. The second thing they see is a person standing in the booth space. What they see from that person is critical to how they will respond. If the person is ready and wearing their tradeshow game face, the visitor will engage at a higher rate and be more responsive to the staffer. If the staffer is standing there looking bored, or staring at his phone, or worst of all, eating, the visitor will likely keep on moving. And there goes your lead. Simply because someone in your booth was not ready to be in the game. In a sports situation, if the coach puts someone into the game and they’re not ready, points will be scored against them. Or they’ll fail to respond when they should. It’s an easy way to let your competition beat you.

You don’t want to let the competition beat you because you’re not wearing your game face, do you? If they beat you, it should be fair and square: because they had a product or service that better suited the visitor. But if they beat you because you’re not mentally in the game, that’s an easy way to give up points. And the game.

So yeah, put on your game face at all times in the booth!

Grab our free report “7 Questions You’ll Never Ask Your Exhibit House” – click here!

March 15, 2018

TradeshowGuy Exhibits at Expo West

Fifteen years ago, my very first client, Kettle Foods, made an appearance at Natural Products Expo West with a custom 20×20 exhibit. Since then, I’ve been back every year, many times with new clients, and updated exhibits with current clients. Kettle Foods, by the way, has been sold at least three times since the old days and the brand is now owned and managed by Snyder’s-Lance.

A few years after that, I worked with Bob’s Red Mill to debut a new 20×20 island. Since then, we’ve created a new 30×30 exhibit, which has since increased to a 30×40. The Bob’s Red Mill marketing team is on top of updates every year with new graphics to promote new products.

This year we saw expanded and/or upgraded versions of current clients. Schmidt’s Naturals of Portland (recently acquired by Unilever), kept the same size, but added some custom product display units, and washed away the previous gray-ish look and brought forward their new array of stunning colors.

Dave’s Killer Bread/Alpine Valley increased the size of their exhibit from 10×30 to 10×40, adding new backlit graphics and a new custom greeting counter with LED-highlights.

Wedderspoon Manuka Honey increased the size of their exhibit from 10×20 to 10×30, adding in new fabric graphics to their wooden display shelving units. We also fabricated a new hexagon shaped, LED highlighted, charging table (reportedly it was loved by visitors as they sat and talked business). A new 60″ monitor capped it off.

March 12, 2018

TradeshowGuy Monday Morning Coffee, March 12, 2018: David Feinman

While there is some video and audio from Natural Products Expo West in this episode, the bulk of it is taken up with a fun interview with David Feinman of ViralIdeasMarketing.com:

This week’s ONE GOOD THING: Marvel’s The Punisher on Netflix.

March 11, 2018

Natural Products Expo West: Days Three and Four

Babies – lots of babies – along with young kids, the occasional dog, lots of mascots/costumes, and a few weirdly dressed people. Typical Expo West!

Saturday night – Day Three of Expo West – was spent hanging out with Oregon Business folks at their annual soiree at McCormick and Schmicks, and later, producing Monday Morning’s vlog/podcast. Now let me see if I can manage a recap of the final two days of Expo West.

Dozens of people I spoke with agreed that the show was somewhere between amazing and fantastic, or perhaps crazy-busy and overwhelming. Just saw the press release this morning from New Hope which showed that there were over 85,000 attendees, and 3,521 exhibiting companies, including more than 600 first-time exhibitors.

I mentioned in my vlog/podcast that I was impressed by the great detail that exhibit designers go to to capture a brand’s essence. I also got into a conversation with one booth staffer about the wild colors that are everywhere in the show. “Can you imagine what this show would be like without all of those colors?” he asked. Agreed. Bright and bold colors everywhere.

There were also a lot of BIG hanging signs, from 40’x40’ aluminum structures/fabric graphics to wooden panels and what looked like carved wooden signs. Does anybody look up these days at shows?

There were a lot of clever interactive things going on at booths, offering people an opportunity to walk into the booth space and do something. It’s always a great way to capture attention. I counted at least a dozen “selfie” stations, with some including a circular light where you can take a selfie where you’re fully and evenly lit, and some stations where they’ll take a photo and then email it to you. One of the most fascinating and eye-catching interactives was a Rube Goldberg contraption in the KIND Snacks booth, showing how KIND snacks are made from start to finish.

There were many opportunities to tweet a hashtag with a photo for a chance to win something, so it was good to see the social media tie-in as well. Although, frankly, it almost seems run-of-the-mill, when six or seven years ago social media was all so new!

Another thing I noticed in booth fabrication was the use of see-through printed fabric. Everywhere I turned there was another example. See-through fabric is very useful in creating a barrier, but the see-through aspect gives you a view of what’s beyond it, without intruding on people that might be in a meeting room for example.

This was my sixteenth consecutive time I’ve attended Expo West in support of clients, for years, the halls have been set up in a specific configuration: foods, manufacturing, supplements, new products and more all have had their own areas. That didn’t change this year, but the layout changed – drastically – and it was interesting to see how the whole layout was essentially flopped from one end to the other. Lots of comments from people who weren’t sure how it worked, but from my view it worked just fine. Took a little getting used to.

Sunday – Day Four – started off much slower, in terms of visitors roaming the aisles. I was there at opening of ten o’clock, and the back reaches of the halls were lightly travelled. it didn’t take long for that to pick up. By late morning, it seemed almost as busy as previous days. It did give me a chance to speak to more people without feeling rushed. By 2:30 to 3 o’clock, exhibitors were offering all of their samples to attendees so they wouldn’t have to transport them back to HQ. And of course, some folks were pulling down banner stands and packing up suitcases by 3 o’clock. Ya ain’t s’posed to do that, but it happens anyway. Planes to catch.

And finally, I know of no other show where, frankly, you never need to eat a meal offsite for ate least three days. Virtually every company is sampling the goods, from sausage, bagels, bread, toast and eggs to energy bars, drinks, coffee, teas, juices and other goodies. It’s easy to consume a couple of thousand calories without even batting an eye. Even if you try to avoid eating much, you’ll end up taking bite-sized samples here and there.

And don’t get me started on the varieties of chocolates.

March 10, 2018

Natural Products Expo West: Day Two

Random thoughts, observations and photos from walking the floor, test-tasting the products, and chatting with people on day two of the Natural Products Expo West show in Anaheim:

It’s a mental thing. But as much as I feel I should restrain myself from eating too many samples, you seriously can’t hold back. There are so damn many good foods on display for test-tasting that you just can’t not try them. I’m a sucker for great chocolates, sweets, and similar concoctions. Frankly, it’s overwhelming. Having said that, I’m getting tired of energy bars. I stopped eating them on a regular basis a couple of years ago (too many calories for my diet!), and it’s hard to find ones that I really want. There are also a lot of prepared foods that I bypass. We don’t eat microwave foods at my house, and none of those types of foods really appeal to me after so much good home-cooking.

Non-food items – skin care, hair care, supplements and the like – all are very popular, and many caught my eye. One of our clients, Wedderspoon, added to their line of New Zealand Manuka Honey tasty treats by introducing cleansers, hand creams, body lotion and more – all very good stuff.

This is also the first year that I paid much attention to pet products. It’s because, for the first time in decades, I’m able to live with a pet (say Hi, Scruffy!). So yes, I grabbed a couple of samples for the four-legged member of our household. We’ll see how he likes them!

Speaking of our clients at TradeshowGuy Exhibits, we love supporting them and showing them off. Bob’s Red Mill, Schmidt’s Naturals, Wedderspoon Manuka Honey, Dave’s Killer Bread/Alpine Valley, and Hyland’s are all off to a great show. So many of the companies we’ve worked with are at an interesting spot in their growth: new products, growing bottom line, expanding exhibits means an expanding and more mature presence at Expo West. It also means, in a sense, moving out of their comfort zone. It means hiring installation/dismantle crews now to set up the exhibit when a previous smaller exhibit was set up by company employees. More complexity also means a more powerful presence and impact. But the end result in all cases has been a client that’s pleased with how the exhibit looks to their customers – which is the most important things to us.

Also got a chance to meet and chat with Nicky Omoundro of Little Family Adventure who is one of the official Expo West bloggers – and who will be on the TradeshowGuy Monday Morning Coffee vlog/podcast in the not too distant future to talk about her experiences here!

Ready for Day Three! Thanks, but I’ll bypass the yoga in the plaza this morning (I already did my ten minutes upon arising) and head straight for the coffee.

March 9, 2018

Natural Products Expo West 2018: Day One

More or less a quick diary of Natural Products Expo West 2018 Day One:

After some twists and turns, we finished setting up the final client booth – Dave’s Killer Bread/Alpine Valley Bread – late morning. Thanks to Stacy and her crew at Eagle Management. Another job well done. They also set up Wedderspoon Manuka Honey. Photos of the booths to come once the main halls open on Friday.

Then it was off to the new North Halls until about five o’clock. A cacophony of noise, mascots, exhibits, and thousands of people. I recall last year that I saw a lot of new bone broth products. Not so much this year. But my eyes did light on a lot of flavored butters: walnut, almonds, peanuts, etc., mixed with fruit berry flavors, making your mouth go OMG that’s good! over and over again.

Posted several photos on Instagram and Twitter of mascots and exhibitors, including a shot of a creative cardboard back wall place-holder which made their case while the real backdrop arrived. Do what ya gotta do!

From early-morning yoga (I did my own yoga in the Airbnb I’m staying) to later afternoon and evening live music and drinks, everyone here seems to be having a great time. All the exhibitors are under pressure to make their exhibits look good, and attendees are chomping at the bit to get in and mingle, sample and converse. I’ll put together another exhibit awards post next week once everyone is back home and getting foot rubs to help alleviate the soreness from the miles and miles of walking!

Stay tuned!

March 5, 2018

TradeshowGuy Monday Morning Coffee, March 5, 2018: Leslie Ungar

On today’s TradeshowGuy Monday Morning Coffee, we latch on to an interview with Electric Impluse‘s President, Leslie Ungar. What’s important about communication? How do we get our message through clearly in a very busy world?

Also, on the Tradeshow Tip of the Week: 8 Ways to Upgrade Your Exhibit for Under $500!

This week’s ONE GOOD THING: Natural Products Expo West.

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All posts by: Tim Patterson