Best tradeshow marketing tips and case studies. Call 800-654-6946.
Best tradeshow marketing tips and case studies. Call 800-654-6946.

Booth Design

Is Rented Furniture Your Best Choice?

Many clients I work with struggle with many of the bits and pieces of their tradeshow exhibit, including furniture Some clients prefer to own a handful of stackable chairs that stay in their exhibit shipping crates when not in use. Others like the idea of having a fresh new look and budget for furniture rentals every show.

There’s no right or wrong answer. It’s just whatever works best for you.

Certainly, there are pros and cons to renting an exhibit, which is a bit part of any exhibit house’s overall business. Same with furniture. Let’s look at some of the pros and cons.

Pros – Advantages of Renting:

Selection: Furniture rental companies are vying your business just like any other supplier. And to remain competitive, their selection has to be deep and wide. Which brings us to the next thing:

Shiny new: Renting furniture means you’ll get a piece that has only been used a few times, if at all. There’s a lot of turnover in the furniture rental industry and to stay on top, companies have to offer high quality. Which means that they are offering their best. If you get a piece of furniture that is scuffed or damaged, chances are you won’t use that company again.

Ease of use: This is one of the biggest drawing cards. Most furniture rental companies have warehouses near the major metro areas. When you rent chairs, tables, sofas, loveseats or whatever, it shows up at your booth space. At the end of the show, you just leave it there and the furniture company picks it up. And most bigger shows will have a local rep on site to deal with any issues that come up.

Damage: your furniture will get tossed, bounced, dropped and damaged eight ways from Sunday. It’s the nature of the tradeshow world. And after a while, it gets old and worn out.

Storage: when you rent furniture, you don’t have to pay to store it.

Shipping: when you rent furniture, you don’t pay to ship it. It just shows up. The price is all-inclusive.

Cons – Advantages of Owning:

Less Cost: not necessarily a negative, but weigh the cost of renting furniture a half dozen times over a year vs owning and storing a set of furniture, and undoubtedly the cost to rent that many times will be higher than purchasing something and using it six times.

Storage: If you have sufficient storage space and the chairs fit in your shipping crates, you don’t have to worry about them.

No Surprises: When you own furniture, you don’t worry about renting something turns out to be different than what you expected.

Less Hassle: Don’t have to deal with yet another vendor.

Is renting furniture the right thing for you? Talk to your exhibit house. No doubt they work with at least one good furniture rental vendor that can answer your questions.


Check out our selection of rental furniture at TradeshowBuy.com.

Shake it Up

Seth Godin’s go-to phrase is “Go make a ruckus.”

Webster’s defines “ruckus” as “a disturbance or a commotion.”

A disturbance can be good or bad, depending on your viewpoint and the circumstances. The word “disturbance” is non-judgmental. “Commotion” is the same. It’s not necessarily inherently good or bad; positive or negative.

But you can insert your judgment into your ruckus, into the disturbance or commotion you make.

Nick Woodman at Outdoor Retailer Summer Market 2009

At tradeshows, GoPro’s Nick Woodman used to famously create a commotion by standing on a table, hooting and hollering, gathering people around, showing off the GoPro camera and give away prizes. The company’s market cap zoomed to almost ten billion dollars before coming down to earth. Along the way GoPro created a new category in the digital camera world. Now that’s a ruckus. That’s one way to shake it up.

Meduri Farms decided to invest in a new island exhibit and double the size of their footprint at the International Food Technicians Show. Their first time with the new exhibit they tripled their leads. That’s another way to shake it up.

Meduri Farms at IFT 2017

Dave’s Killer Bread dedicated much of their branding space at 2019’s Natural Products Expo West exhibit to the idea of giving felons a second chance. That’s yet another way to shake it up.

Dave’s Killer Bread at Natural Products Expo West 2019

There are plenty of ways to use your tradeshow space to shake it up, to make a ruckus, to cause a disturbance or commotion for a good cause. Or to double your leads. Or to grow a company.

What can you do?


Are Tradeshows Worth the Investment?

This is a guest article by Vicky Peat

Tradeshows and events have been running since 1851, the 1st one being “The Great Exhibition” in London. It’s safe to say the exhibition world has drastically grown since the 1800’s, as have the price tags that are part and parcel of today’s exhibition experience.

Organising an event takes time, patience and some form of budget to support the design of an exhibition stand or display accessory. Within the industry you’ll be faced with many questions regarding the costs and the necessities.

To create an understanding of what you need, along with the tradeshow essentials, take a look at a list of costs to consider before booking your event: –

  • Booking your stand space
  • The Exhibition Stand
  • Stand accessories, such as banners and displays counters
  • Promotional items – Leaflet, pens and lanyards
  • Transportation for you and your full stand design
  • Additional extras such as seating, lighting and interactive monitors

With all costs considered, it can appear daunting. Yes, it is an investment, but when tackled correctly a successful event can help towards business growth and place you on the right path to build new relationships and gain potential customers.

If you’re still searching for the reason to attend your first event, we’ve listed 4 benefits that you’ll be able to take away from the experience.

Build Relationships

Attending a tradeshow puts you in the best place possible to build new relationships. Your brand and stand will attract potential customers, therefore leading to conversations with other industry professionals.

It doesn’t have to stop there. Use your time wisely and explore the exhibition floor. Take it upon yourself to visit other business spaces. Doing so, presents another opportunity to strike up relevant conversations.

Brand Exposure

Outside of social media and online platforms, exhibitions offer amazing brand exposure. Your selected displays will home in on what your brand has to offer and your unique selling points. All of which will be visible through custom artwork and promotional items.

The blank canvas that a stand or display product provides is priceless. Use the space to promote, intrigue and capture your audience.

Learn and Expand on Industry Knowledge

Whether you have been in the industry 1 year or 50, there’s always something new to discover. Use the time to find out about new competitors, up and coming trends, innovative design and alternate display options.

Networking with other businesses allows you to ask new questions and educate yourself. As a brand, to learn and to grow is to develop new ideas and progress with new trends.

Business Growth

From the relationship building, brand exposure and the want to expand your knowledge, you’ll be able to begin further growth within the business. Be sure to take business cards and contact details, so when the shows over, you’ll have the correct point of contact.

Use the new found information and contacts you have gained to your advantage. Connect on LinkedIn, send follow up emails and keep your brand relevant and current so your details are at the forefront of their mind.

Extra Tips on How to Make Exhibiting Worth While

  • Do your research and ensure you are attending the right show for YOU
  • Check your stand position and location options
  • Use social media and email marketing to promote your attendance
  • On the day, take contact details from those who you speak with and make contact the following week
  • Make your brand memorable by choosing the right stand design and delivering a presence
  • Create a list of goals to achieve on the day
  • Position the co-workers with the greatest knowledge and understanding of the business on the stand space

Vicky Peat is a Marketing Executive for Go Displays based in Peterborough, UK. As a content marketing writer within the Exhibition and Tradeshow industry, Vicky enjoys sharing industry knowledge to encourage and educate new and experienced exhibitors.

Tradeshows Are a Mix of Precision and Experimentation

When it comes to tradeshow marketing, anything goes. Right? Well, maybe not everything, but certainly it’s a time to try things. Do things differently. Experiment.

Or. Maybe not. Tradeshows are fraught with risk. You’re putting a lot of money on the line. Generally speaking, the cost of tradeshow marketing is about a third of a company’s overall marketing budget. Which means that it’s a lot of money in play, making it hard for a company to risk much.

In a sense, tradeshows can be an interesting mix of the precise and the experimental.

The precision is important, to be sure. Your tradeshow staff is your front line. The most important piece of the puzzle. They need to know what they’re doing and why. If mistakes are made, or if your staff isn’t as well-trained as they could be, your company might miss out on a good amount of potential business.

Your exhibit is important. It’s the 3D representation of your brand, and if it’s not spot-on, it’ll send mixed messages to your audience.

Your products, demos and sampling have to be well-thought out and well-executed. Make some mistakes in these areas, and again, you’re leaving potential money on the table.

Capture someone’s attention!

Precision is important in these areas.

But tradeshows are also ripe for experimentation. You have opportunities to do surveys, market research, unusual activities, oddball booth items and much more that will grab eyeballs and attention without impacting the precision needed in other areas. VR, smoothie bikes, live music, projection mapping, unusual use of video….the list is endless as to how creative you can get at tradeshows and still do all of the precise things that you need to do to engage with attendees, capture leads, have an exhibit that captures your brand precisely.

Tradeshows are a balancing act no matter what you’re trying to balance. Adding some experimentation along with the precision gives you flexibility, a little tension (which makes people stop and look), and keeps you, your visitors and your competitors on your toes.


7 Questions You’ll Never Ask Your Exhibit House (Free Report)

What’s New in the New Year?

It’s 2020. Seems like everyone wants something new. After all, this century is no longer a teenager! Hey, if the century were a human, it could almost drink!

So…what’s new in the tradeshow industry?

At TradeshowGuy Exhibits, we work with a handful of vendors: designers, manufacturers and other suppliers in the tradeshow industry.

Classic Exhibits

Our main partner since we started this business has been Classic Exhibits. If not for them, we wouldn’t be in business. Classic Exhibits is a ‘white label’ manufacturer that designs and sells products through a network of distributors. They’ve gone from kind of a kit designer and manufacturer to doing a lot of custom work. It’s where the industry is going, and Classic Exhibits is among the companies leading the way.

And when they introduce something new, it’s good. More than good. It’s groundbreaking. In the last couple of years, they introduced Gravitee, a tool-less exhibit system that sets up easily, breaks down quickly and ships flat. It’s made a difference to clients of ours at Classic Exhibits. In fact, the first time we set up a Gravitee wall with an installation and dismantle crew, they were impressed with how easy and quickly it went up.

Now Classic is introducing Tool-Less SuperNova Lightboxes. Check out their blog post here, and then look through the selection on Exhibit Design Search. Let me quote:

Our new Tool-less SuperNova Lightboxes achieves all of those goals. While there may be more “complicated” solutions, there are none stronger or easier. We estimate the new tool-less connectors reduce assembly by 70-80%. Plus, the splines and the corner connectors can stay on the extrusion reducing the possibility of lost parts. Even the translucent knobs are innovative since they eliminate shadows and reflections.

Can’t wait to see these in action.


Orbus

We also work with Orbus, which provides numerous – maybe countless – options for popups, banner stands, table throws and more. They have high quality combined with budget pricing – a good combination.

And they’re kicking off 2020 by introducing a variety of new products, including digital banners, outdoor tents, shaped signs, smaller (and larger) HopUp fabric stands, and more. Many of these are lightweight, easy to set up by just a person or two, and priced right. See the selection of new designs and products here.

We’ve enjoyed working with other manufacturers and vendors through the years, but when it comes to something new, both Classic Exhibits and Orbus have taken the initiative to keep bringing the “NEW” to the New Year.

How do You Stand Out in a Crowd?

Back from Thanksgiving week, a nice few days away from work. Sit down at the computer Monday morning.

Hundreds of emails piled up in my in-box. 785 to be precise. Lots of them with pitches on Black Friday and Cyber Monday. I mean, a ton of pitches.

Delete them all: delete, delete, delete. Don’t bother to read them. They do nothing for me.

On a few, I decide to unsubscribe. But that takes longer. And with most of the newsletters I unsubscribe from, I feel like they keep sending me stuff. So what’s a guy to do?

It’s obvious that none of those emails stood out. They did nothing for me (I think I said that already). I’m not looking for any Black Friday or Cyber Monday deals, I have work to do. I’m not looking for Christmas presents for anyone, or to save money on things that I probably would not buy at any point. I’m busy and want to get these off of my to-do list as soon as possible, which means I’m scanning quickly and deleting almost everything once I determine it’s not a client, or a potential client.

I’m not their target market.

Email is one thing. Let’s move from email to other venues, such as retail, or online ads, or, hey, tradeshows!

When people walk by your retail store in a shopping mall, are you doing anything to stand out?

When you advertise online, what makes your ad stand out?

When people walk by your tradeshow booth, are you doing anything to stand out in a crowd?

It’s easy to ignore and delete an email. It’s easy to walk by a retail store without stopping. It’s a piece of cake to ignore ads on your screen.

It’s pretty easy to walk by a tradeshow booth, too, unless something really outstanding is going on at the booth. Maybe it’s a unique booth. Maybe it’s a presentation that draws you in, entertains you and informs you of the company’s products and services. Maybe it’s a unique food sample. Could be anything.

Tradeshows have a distinct advantage over emails, and here’s why: emails go out to people who have (supposedly) opted-in to a company’s pitches. But over time, it’s not uncommon for that company – which is often owned by another entity – to share that email address with another company, and soon you’re getting pitches from (somewhat) related companies or products or services. Has that happened to you? Happens all the time to me.

The difference that tradeshows have is that you have spent handsomely to be at the show. But the show is targeted, the audience is specialized. The people walking the show floor have also paid to be there, and they are usually there for specific reasons, the main one being that they are SHOPPING for something, and since you’re exhibiting there, chances are they’re SHOPPING FOR SOMETHING YOU ARE SELLING.

Still, you have to stand out in a crowd. Tradeshows have a lot of competition. Your biggest and best competitors are doing all they can to make their best pitch to the same people you’re pitching. That’s the name of the game.

Which means that whatever you do, it had better be good. It had better be worth your time and money.

It had better be something that stands out in a crowd.

Why Don’t Tradeshows Work for All Exhibitors?

It’s a common refrain: tradeshows don’t work for me. They’re too expensive. I don’t get enough leads.

And unfortunately, it’s true for too many exhibitors. It’s easy to look at the exhibitor list of a show year after year and point to companies that give it a try once or twice never to return.

Look at the flip side, though: there are thousands of exhibitors that go back to the same few shows year after year, take home a stack of leads, create more business and firmly believe that tradeshows are the most powerful marketing tool they have at hand.

I know that’s true because I work with those kinds of exhibitors. Now, not every single exhibitor I’ve worked with is successful. Some have fallen off the wagon along the way. Others have shifted their marketing efforts. Some have taken a step back from tradeshows and reassessed their program, but eventually make it back bigger and better.

What’s the difference?

We could point to any number of things: their booth space is lousy and doesn’t have enough traffic; their booth is small and nondescript; their staff is bored (and boring) and so on. But it all boils down to just two things:

Having a good plan and being committed to that plan.

Plans are great. Everyone should have one. But what about having a bad plan? Bad plans do certainly exist. And having a bad plan is not a good thing.

Back to that “good plan” and “being committed” to the plan. A good plan can come from knowing your goals, your budget, your people; knowing the show and your competitors, and knowing what you really want out of the show. That good plan can be enhanced by having a well-trained booth staff, having a standout exhibit and having the most popular products in the show. But those last three things, the staff, exhibit and best products, are not completely necessary to have a good result. They’re important, sure, but they’re more like frosting on the cake. You gotta build a good cake first.

Answer these questions:

  • What do you want out of the show? In other words, why are you there?
  • How are you going to know if you got what you wanted? How are you going to measure your results?
  • What are the steps you need to take to get what you want? What will it take to get exactly what you want?

Sometimes it takes a little brainstorming and communication with the various members of the team. Sometimes it means knowing what worked at your last show and knowing what didn’t work. Be honest. Sometimes you have to be brutally honest to say that having that crazy mascot uniform didn’t really work, or that having the general manager do the in-booth presentations didn’t draw that many people. There are lots of reasons why things don’t work and assessing and understanding those ideas will help you move forward.

Another way to look at it is to ask yourself: When I get back in the office the morning after the show and say, Man that was a great show! What does that mean to you?

It’s not the same for every company.

Once you’ve defined the main goal of your tradeshow appearance, break it up into pieces. If you want 300 leads over a three-day show, you’ll need 100 a day. If the show is open from 10 am to 5 pm, that’s 8 hours. You’ll need to average 12.5 leads per hour, or one about every five minutes. If you’re doing demos, for example, and you know that for every demo you do there are 15 people on average standing there, and three of them are good leads, that means you’ll need to do a demo about four times an hour. If, on the other hand, you get six leads for every demo, that means you only need two demos an hour. Or, you could try to double your projected leads by doing demos four times and hour.

Run the numbers. If you want to give away 1,000 product samples or sign up 200 people for lengthier demos in the next three months, you know what that will break down to by just doing the math.

If your goals are not so straightforward, you can still look at it from an angle that will help. Maybe you want to make solid connections with only three distributors that, if you can get them to carry your products, would double your company revenue in the next two years, figure out what organizations are the best and most likely candidates. Make whatever effort you need to set and confirm appointments at the show. Yes, tradeshow success is all in the numbers, and it’s all in the ability to show off your products and make sales. So do the math, do the outreach. But don’t forget that we’re all humans – you and your prospects – and there’s often not a straight line to success. Make allowances for that, learn from your missteps and do better the next time. That’s what it’s all about.


Design a Great Exhibit by Knowing Who Buys Your Products and Where they Shop

I’m no expert on exhibit design or figuring out the potential customers for a specific product – let’s leave that to the people who have a lot of experience in that area and it’s not me – but I’ve picked up a few things along the way by talking to a lot of experts.

One thing that seems clear is that if you know who your audience is, what kind of products they buy, what kinds of stores they like to shop at, and why they buy your products, all of that information can be assimilated in a synergistic way to help determine the look and feel of your tradeshow exhibit so that your potential customers feel a familiarity; they feel at home when they see your exhibit.

What do I mean by that? Let’s say you’ve determined that the people who buy your products the most are a specific type of person: maybe they shop at Target a lot, but also like Bed, Bath and Beyond. Or they like Applebee’s but not Pizza Hut. They like Urban outfitters and J. Crew but not The Gap. And so on. The more information you can distill about your products’ appeal – and who is buying those products from you, the more you have to help design your tradeshow exhibit.

Whole Food Market Richmond Branch.:  Commercial Spaces by Garnett + Partners LLP, Eclectic
Are you trying to echo the look of a specific store interior?

Let’s say, for example, that your products attract people who shop at Whole Foods for groceries. If you are selling a food product, it probably makes sense to incorporate some design elements that are popular at Whole Foods into your exhibit design. Not to copy the design, but to echo the design elements. Do they use recycled wood? Do they use a pastel color on counters or product shelves? Then consider incorporating those elements in the exhibit design.

Exhibit designers have the experience and the skill to not only create a three-dimensional model complete with floor plans, traffic flows, height restrictions and sensibilities, but they know how to take those colors and patterns and textures and incorporate them into product displays, greeting counters, light boxes and flooring patterns.

If done right, your potential customer will take one look at your exhibit and even if they’re not familiar with your brand (yet), they will feel at home because you’ve done your homework and created an exhibit that understands them and what they like.

You just need to know who your ideal customer is and what brands or stores they’re already comfortable shopping at.

10 Ways to Stand Out at a Home Show

Smaller, regional or city home shows are where local residents go to see the latest in roofing, home repair and improvement, HVAC, landscaping, and more. It’s not uncommon for exhibitors at these smaller shows to lack experience in exhibiting that their national show exhibiting brethren might have. If you are going to set something up at a home show, how do you attract the attention of attendees? Let’s look at a few different ways.

First, have an outstanding exhibit. This can be done in many ways. I’ve seen, for example, exhibits that are unique and custom. They were possibly designed and assembled by the company’s work crew using a little creativity and a lot of ability, and they reflect the company’s brand and personality. Sometimes they’re done by an exhibit house, but not necessarily. By presenting yourself with something that’s attractive to look at and delivers a strong message, you’re ahead of the game. Examples: companies that sell leaf gutter blockers who have a small room sample showing their gutter blockers with water running down the roof with leaves caught on top of the leaf guards. Also, a landscaper that decks out their entire space with rock, sod, waterfalls, small creek bridges or whatever. It’s time-consuming, yes, but it catches people’s eyes.

IDEA! Have a Polaroid camera, take people’s pictures and put ’em on a corkboard!

Second: Have a well-prepared booth staff. Make sure they understand the goal: gather more leads, capture their contact info for follow up. They need to know the basics: no talking on their phones in the booth, no eating in the booth, no sitting on a chair. The do’s and don’ts also include offering a smile to visitors, asking pertinent questions (are you looking to improve your landscaping? etc.) and being present with visitors when the ask questions. Tell people thanks for coming by, even if they didn’t show much interest.

Three: have something for visitors to DO. Interactivity keeps visitors in your booth and if it’s really good they’ll stick around long enough for you have a good Q&A. You see a lot of spinning wheels where people can win a prize, and while I’m not a big fan of these because virtually everybody that wants to win something stops, and they’re not all potential customers. But they do get people stop long enough so you can ask them a few questions. Other things you can have them do: find something quirky about your business, or even get a life size cutout of a famous figure like Frank Sinatra or Elvis and put up a backdrop with your company name and the show hashtag and invite people to snap photos and post on social media for a chance to win something. It gets people involved and helps promote your booth number. Another idea: have a really big Jenga set, where each block has a question that relates to your business, and when they pull it out, give them a chance to win by correctly answering the question. Give away LED flasher buttons with your logo and booth number and tell them a secret shopper is wandering the hall and if they spot you with the button you could win something. Another way to promote your booth away from your booth space. One more: custom printed flooring that invites people to take their picture with the floor (another variation of the social media back drop/life size figure).

Four: Make sure that you give your visitors what they want. And what is that? They want to see what’s new. They want to speak to someone who knows their stuff. They want to be treated like a friend and with respect. A warm smile goes a long way. They don’t want their time to be wasted.

Five: Have your booth staffers stand out by wearing unusual or different clothing. Could be that all of your staffers at an HVAC booth don tuxedos. Or everybody wears colorful branded t-shirts. Purple one day, orange the next, red the next, and so on.

Six: Have a magic word of the day (or hour). Put up a sign on the front counter that everyone can see. If someone says the magic word, they win a prize. It’ll intrigue people enough so that they stop and start a conversation. Have a few ready-made hints for what the magic word might be.

Seven: Put on a small white board and invite people to write a short Haiku (a short three-line unrhymed verse of five, seven and five syllables. Have a few examples for starters. Give away prizes.

Eight: Shoot a commercial at the show. Invite visitors that are customers to record a short testimonial. Interview one of the managers and ask her how things work.

Nine: Conduct a survey. Make it very simple, maybe two or three questions. Ask people to fill in the answers. If they want a chance to win, give them a space to put in their name and phone number or email address, but don’t require it for the survey. Find out what people really think about some of the things you do.

Ten: Make sure your graphic messaging is very simple. One of the keys to delivering a good message is to make it easy to understand. On tradeshow back wall, use no more than seven words. Put the more complicated stuff in a handout or a download.

No doubt you can think of more. What comes to mind?


The Art of Tradeshows is in Hiding the Art

One of the newsletters I read regularly is Electric Impulse, a monthly newsletter from Electric Impulse Communications. I interviewed Leslie Unger, President of Electric Impulse Communications, in March of 2018. In this week’s newsletter, a comment of hers jumped out at me that made me immediately think of the tradeshow world:

The art is in hiding the art and you as the audience don’t see the work behind the curtain.

Leslie Ungar, Electric Impulse Communications

Tradeshows are about presenting your company’s BEST. You leave almost nothing to chance. An exhibit is carefully planned down to the last detail. The newest and best products are launched at tradeshows. Booth staff are either put through formal training or are at least given guidelines on how to interact with visitors and gather contact information for follow up. Multiple meetings are held, phone conference calls are scheduled, all to make sure that the graphics have the right messaging, the right images; to make sure that the exhibit colors and materials are right for the brand; to ensure that flooring or hanging signs fit the overall branding scheme.

A lot of damn work goes on behind the curtains.

Behind the curtain…

But visitors don’t see behind the curtains. They don’t see the months of work that went into the exhibit design and fabrication. They don’t see the planning that went into handling logistics such as shipping and installation/dismantle of the exhibit. They don’t see the chaos of the tradeshow floor during setup and dismantle. They don’t see the challenges that a company went through to put on their best face, to put their best foot forward at each and every tradeshow.

Think of it. Each and every tradeshow is like the Land of Oz. Behind the curtain is the Wizard (or group of Wizards), pulling the levers, manipulating information and ideas, maneuvering pieces from one place to another. All done to give each and every visitor an experience or impression that leaves them with a positive feeling about the company. The best exhibitors are those that go beyond that, though, and leave their visitors feeling more than positive. They leave them with a memorable experience that relates directly to their product. For example, a software demonstration that gives visitors the empowerment and possibilities that they just didn’t see before, and now they are leaving feeling creative and inspired. Or a product that they know they can put to immediate use that will save money and time, freeing up both resources for other important tasks.

Storytelling in a tradeshow exhibit is an art, a highly developed one. The challenge for each tradeshow exhibitor is to tell their best story with the people and skills on hand. And then to improve on it the next time around.


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Tradeshow Guy Blog by Tim Patterson

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