Best tradeshow marketing tips and case studies. Call 800-654-6946.
Best tradeshow marketing tips and case studies. Call 800-654-6946.

lead generation

What I Learned From Talking Dogs

attentive

In cartoons and movies, dogs can talk. All the time. They must think we’re not listening. Or maybe they’re smart enough to know that we puny humans don’t understand dog-talk.

Whatever.

I don’t mind talking dogs. In fact, I like them just fine. My 10-year old son watches Scooby-Doo and movies like ‘Cats and Dogs’ and ‘Homeward Bound’ that feature talking dogs.

As far as he knows that’s the way it should be. Dogs and cats talking, and if they’re on screen we can hear and understand them.

It’s as if someone magically transformed those run-of-the-mill pets into super-beings that now are able to converse in languages not common to their species.

I wonder if we humans can do that….

Let’s say that we’re able to…uh…read minds, for instance. What would your booth visitors be saying if you could read the thought balloons above their heads?

“My, that booth needs cleaning.”

“Jeez, that guy’s on the cell phone again!”

“Hmmph, he should have at least used a breath mint to cover up that onion breath!”

Or what if all cell phone conversations within ten feet were beamed right to your head?

“Yeah, uh…let’s meet at the street…no, never mind, let’s do it after lunch. No, wait. Can you meet me here?”

“What’s your problem? I mean, what’s your freakin’ problem, man?”

“Yeah, I know, I know, but I really DO have to go out to dinner with her…it’s business…the boss told me I had to…”

I’m sure you’d hear a lot of idiotic and innocuous chatter. Maybe every 100th phone call you were eavesdropping on contained a nugget of information about your competitor or industry that made you rich.

Hey, since we’ve already established that dogs can talk, it’s not much of a leap to tell ourselves that we can hear private cell phone calls, right? Or read minds?

By imagining talking dogs, you can imagine a lot of wild and crazy things. Like making your booth from orange peels (what a smell!). Or creating a booth back wall of tires. Or teaching your visitors to juggle. Or sending visitors home with a Polaroid photo of themselves. I dunno – creativity comes in many forms. Are you being creative in your booth?

Are you being creative – I mean, really creative – in the important areas of tradeshow marketing?

  • lead gathering
  • lead follow up
  • booth design
  • visitor interaction
  • staff training
  • schmoozing with clients
  • putting on a demo
  • enticing visitors to your booth

If you can be more creative and interesting than a majority of your fellow exhibitors you’ll find yourself with more traffic.

The whole talking dog approach to this blog post was to draw you in and make you say ‘what the hell?’

Did it work? Did you wonder what the hell I was writing about?

If you’ve made it this far you should check out my new favorite book on creativity, ThinkerToys by Michael Michalko. I just finished it today and am already planning a number of ways to use it for future endeavors: sales, writing, brainstorming, planning, creating…so many ideas have come out of just READING the book that I can’t wait until I actually start to implement and use his ideas.

Check it out here (affiliate link): Thinkertoys: A Handbook of Creative-Thinking Techniques (2nd Edition)

Also check out a funny talking dog joke.

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photo credit: raggio(ALL4HIM)productions

25 Reasons NOT to Bother With Tradeshow Marketing

Overheard complaints about tradeshow marketing, the travel, the show and other things…?

  1. It’s expensive.
  2. You usually gotta travel.
  3. Logistics are a bear.
  4. Shipping an exhibit costs an arm and a leg.
  5. Did I mention the drayage? Oy….
  6. Standing on your feet all day.
  7. You don’t get to sleep in your own bed for a few days.
  8. My suitcase didn’t fit in the trunk of the rental car.
  9. Getting in an airplane. Yikes. Not a middle seat!
  10. So many unexpected challenges on the road.
  11. Deadlines, deadlines.
  12. Who are all of these people? I don’t know any of these people!
  13. Our hired ‘pro’ presenter really blew it that time.
  14. I thought YOU had the leads!
  15. Yeah, we just put up a fishbowl to collect business cards to give away an iPod. Got some great leads!
  16. No, we’re not on Facebook. Should we be?
  17. Yeah, I heard that Twitter thing was a waste of time.
  18. YouTube? Why should we be on YouTube? I thought that was only for funny cat videos.
  19. The coffee here in (fill in the blank) sucks.
  20. The bars don’t have any microbrews like we do back home.
  21. Geez, the time change is really throwing me off.
  22. That last guy asked so many questions I finally told him to leave.
  23. Hey, I think I’m gonna go hit on that girl at the booth around the corner. Be right back!
  24. No, I can’t meet tonight. There’s a game on TV.
  25. I’d rather be at home.

Okay, complaining is fun. Maybe you have your own?

What Questions Do Your Customers Ask at Your Tradeshow Booth?

Do your customers ask questions at your tradeshow booth?

Are they curious about things like flavor, color, delivery time, production values, technical details or design elements?

Do they want to know MORE?

Who Am I Sam

Of course they do! That’s what customers do. They’re curious. They give feedback. And often it comes in the form of a question.

At your next tradeshow make a point of writing down questions that your booth visitors ask about your product, service or company. This can be beneficial for a number of reasons.

First, you get more insight into what’s important to them. Yes, you may already know a lot of those questions. But pay attention and see if any of those questions are new. Are they bringing up things that you haven’t heard yet? Is there an indication that your customers are shifting desires around your products? Do they want something new? Can you find out now and provide it before your competitors?

Next, you can compile those questions and put them on your website or blog. By creating an FAQ (Frequently Asked Questions) page or post on your site, you’re reaching out to those visitors who are interested in learning more. While a specific visitor may not have that particular question, by browsing your page or blog post they get a chance to learn more about your products – and especially to find out what’s important to other customers. They may find out a new way to use your product or service that they hadn’t thought of before – which makes your product more valuable to them.

You can also use questions as market research. If your customer are asking questions about something that your company DOESN’T provide, it gives you some insight into what the marketplace is interested in. Maybe it’s time to look at developing solutions to those problems they’re bringing you. Which gives your company a wider reach in the market.

So many businesses look at questions as a nuisance – something to be avoided.

Not you – you welcome them, right? You welcome them because it gives you more opportunities to learn about your market, and gives you a leg up on the competition (who are trying to avoid those questions).

Make a point to keep track of as many of those questions that come up at tradeshows. Take them back and share them with your sales and marketing team, management, designers, product gurus…whoever can benefit from having front-line questions that are burning in the mind of those clients and potential customers. And you know those questions are burning because they took time to stop at your booth and ask them!

Treat questions as valuable bits and pieces of information. Tradeshows are a great place to field questions – make sure you’re doing it on a regular basis.

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photo credit: ϟnapshot 19

The Big Picture vs. The Details

You may have a good grasp about your overall BIG PICTURE tradeshow marketing plan. But what about the DETAILS?

Blurred vision

Overall execution of your plan at the show may be great, but if you slip on details, someone – a potential customer, perhaps – is bound to notice.

Some of the details to track: Is the booth clean and tidy? Are all your marketing materials in synch? Do all the colors match or complement your brand? Are your staffers greeting people with a smile? Do they fill out lead cards with all the information you require? Do the garbage cans get emptied when they start to spill over?

Details are important because they help complete the picture. If the carpet hasn’t been attacked with a carpet-sweeper and there are crumbs or bits of paper or junk, people will notice. If your graphics are peeling at the edges, people will notice. If personal belongings are not stowed out of site, people will notice. They’ll also notice if your staffers are talking on a cell phone, eating, drinking or sitting with their arms crossed.

So cross the T’s and dot the I’s – take care of details and the overall perception of your booth will be more positive.

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photo credit: Stefano Mazzone

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Tradeshow Guy Blog by Tim Patterson

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