Best tradeshow marketing tips and case studies. Call 800-654-6946.
Best tradeshow marketing tips and case studies. Call 800-654-6946.

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Celebrating 22 Years of Success in the Trade Show Business: A Journey with TradeshowGuy Exhibits

It’s July, and it marks a milestone in the life of TradeshowGuy Exhibits and my career in the tradeshow world. This year marks 21 years since I moved from radio into the tradeshow world and sold my first project, a custom 20×20 tradeshow exhibit, to Kettle Foods. At the time, I had just been hired by Interpretive Exhibits in Salem and happened to have a good friend at Kettle, and they just happened to be on the lookout for a new tradeshow booth.

I was off and running. For the next nine years, I brought in numerous corporate, government, and nonprofit entities into the clientele at Interpretive Exhibits. Then in July 2011, the owner shut the company down. At that point, I had a choice: find another job or try to keep going on my own in the tradeshow world. It took a bit of effort, but with a handful of clients from the defunct company, I was able to make a go on my own.

A Diverse Clientele and Noteworthy Achievements:

Since then, TradeshowGuy Exhibits boasts an impressive roster of clients, including distinguished names like Bob’s Red Mill, Schmidt’s Naturals, Meduri Farms, Nancy’s Yogurt, Hyland’s Homeopathic, Wedderspoon Natural Honey, Dave’s Killer Bread, and Alpine Bread, Organixx, Safe Catch, and more. Our involvement with SoYoung, which received the prestigious Exhibitor’s Portable Modular Awards in the 10×10 category, exemplifies our commitment to crafting exceptional exhibits that stand out on the trade show floor.

An Expert in the Field

I’ve been at the helm of TradeshowGuy Exhibits since the beginning. In an effort to show off my growing expertise and knowledge in the tradeshow industry, I was lucky to have been recognized by Exhibitor Magazine, a monthly publication devoted to trade show professionals. They featured me in a thought-provoking article titled “Trade Show Survival Guide.” The article focused on my book, “Tradeshow Success: 14 Proven Steps to Take Your Tradeshow Marketing to the Next Level,” which provided invaluable guidance to businesses seeking to maximize their impact at trade shows.

Building on the success of his first book, I published a follow-up gem in 2018 titled “Tradeshow Superheroes and Exhibiting Zombies: 66 Lists Making the Most of Your Tradeshow Marketing.” This publication offered practical advice and strategies to maximize every tradeshow opportunity.

Collaboration with Trusted Partners:

TradeshowGuy Exhibits owes much of its success to the unwavering support of trusted partners who have played pivotal roles in the company’s journey. Working hand in hand with Classic Exhibits for design and fabrication has allowed TradeshowGuy Exhibits to bring to life captivating and innovative exhibits that leave a lasting impression on attendees.

The partnership with Eagle Management for show labor ensures that each exhibit is flawlessly executed, allowing clients to focus on building connections and leaving a lasting impact on their audience. And with Scan Global Logistics managing shipping logistics, TradeshowGuy Exhibits can rest assured that their exhibits and materials arrive safely and on time, no matter where the event occurs.

I should also mention 3D exhibit designer Greg Garrett, who has provided us with several great designs, including the iconic Bob’s Red Mill 30×30 island booth that gave the company ten years of service before finally being retired last year.

Embracing the Future with Confidence:

As TradeshowGuy Exhibits celebrates 22 years in the trade show business, the future looks brighter than ever. With a proven track record of excellence and a commitment to innovation, the company is ready to embrace the challenges and opportunities that lie ahead. Their passion for creativity and dedication to client success will continue to be the driving force behind their accomplishments in the future.

A Heartfelt Thank You:

Finally, to our esteemed clients, partners, and all those who have been part of this incredible journey, TradeshowGuy Exhibits extends its heartfelt gratitude.

50 Essential Tradeshow Tips in 50 Minutes or Less (video replay)

Not a bad way to kick off June! I sat down with Mel White of Classic Exhibits, along with a few dozen viewers, for a presentation on tradeshow tips for newbies and wannabes. He invited me as part of their ongoing “Fast and Furious” webinar series, and I was grateful to be asked and glad to join. We nicknamed the presentation ‘From Tradeshow Stupid to Tradeshow Smart in 50 Minutes,’ but whatever you want to call it, I jammed a lot of stuff into the presentation. Take a look – hope you get something out of it, and thanks to Classic Exhibits for inviting me!

TradeshowGuy Monday Morning Coffee, March 21, 2022: Dave Brown

Coming off a busy and successful week in Anaheim for the Natural Products Expo West, it’s the perfect time to get back into the podcast/vlog game.

Former TradeshowGuy Monday Morning Coffee guest Dave Brown is now with Tive, a company that tracks shipments in real-time. That technology is now being applied to tradeshow shipments, which as you can probably imagine can offer great utility to tradeshow exhibitors and logistics managers.

Take a look:

Check out Tive.com.

This week’s ONE GOOD THING: Station Eleven, both the book and the TV series. Good stuff.

TradeshowGuy Monday Morning Coffee, October 11, 2021: Kevin Carty

Kevin Carty, EVP of Classic Exhibits in Portland, Oregon, shares thoughts on the upcoming ExhibitorLive, the tradeshow world, supply chains, price increases, staffing challenges, and more.

This week’s ONE GOOD THING: The return of the National Basketball Association. Season starts soon!

The Perfect Tradeshow Experience

Yes, we’ve heard it a hundred time: perfect is the enemy of good. But what would a perfect tradeshow experience really look like – if you could make it happen?

From your perspective – the exhibit tradeshow manager or staff member – it might look like something like this:

  • Fair prices for booth space rental, material handling, shipping and other show services such as installation/dismantle, cleaning, etc.
  • Getting a nearby hotel, within walking distance, at a good price.
  • Twice as many leads as you had planned for and/or more sales than you anticipated.
  • Tradeshow exhibit getting plenty of compliments from visitors, maybe even recognition from the show itself with some sort of award. Graphics looked terrific, booth was always clean and presentable.

All of that would be great, right? Maybe not perfect, but as close as you can get.

But let’s flip the script and ask the question: what would be a perfect tradeshow experience for your visitors? Yeah, the people that come to the show – and to your booth – to learn about new products and services and hopefully find the right one that suits them to a T.

  • Immediate recognition by a booth staffer when you walk into the booth: a smile and a good opening question that engages them on a topic that is relatable to their specific situation regarding your product or service.
  • The visitor would feel like a welcome guest in your booth. After all, you’ve hired the best people and trained them well, so they know how to properly welcome visitors.
  • Good follow-up questions from the staffer. Perhaps even a product sample if appropriate.
  • Collection of contact information: no more and no less than what is needed for a timely follow-up.
  • Their visit to your booth was useful to them but didn’t end up being cut off or taking too long. After all, they have other booths they want to visit.
  • The follow-up was exactly as promised: on the day and time it was planned, and it happened like it was intended, whether an in-person visit, a phone call, an email, or a follow-up piece of mail with a sample or brochure or another promised piece.
  • Based on their visit, the prospect decided that your company was indeed exactly what they were looking for and feel that the business relationship is just starting and, assuming all continues to go well, will continue for years.

Now that you know what a perfect tradeshow experience might feel like from the attendees walking into your booth, what will it take to pull that off, again and again?

The Fits and Starts of the Tradeshow World: Late July 2021 Edition

The on-again-off-again return to events is proceeding as you might expect: with unexpected twists and turns that are keeping everyone a little off-balance.

In the past week, I’ve seen the following:

  • A return to masking for the most populated counties in Nevada, which of course affects tradeshows and events in Las Vegas.
  • A noticeable and stressful challenge is still with us when it comes to shipping. A recent email from our main exhibit manufacturer Classic Exhibits to its distributors outlines freight size limitations. Many tradeshow exhibit crates are 98 – 103” long, but now many freight forwarders will not accept any shipments that are not skidded or crated, and will no longer accept any shipments that are over 96” L or 96” H.
A recent note from Classic Exhibits outlined some of the shipping challenges they’re seeing now.
  • A note just came in this afternoon from Freeman, which says that effective August 1st, Freeman will require anyone on their property or show site to wear a mask and practice social distancing. Freeman employees are also required to either show proof of vaccination or a negative COVID test within the previous 72 hours to be able to work.
  • A Facebook page I follow had a recent post where the HIMSS Show has been canceled, but at this point, it seems to be a rumor. The show’s main page doesn’t mention any cancellation, but there are details on how they’re now requiring masks (see the above story on Nevada’s return to mask mandates), even for fully vaccinated people.
  • Another one: we’re working with a client for a show in late October, and with the recent news of the past week, I point-blank asked if they were still planning to attend and move forward with a new booth project. Suffice it to say that they’re still in discussion about it and haven’t made a final decision yet (which has to be made within the next couple of weeks). Contrast that to just a couple of weeks ago where they were full speed ahead.

Yes, as Mink DeVille once sang, it’s a mixed up, shook up world (okay, they were singing about a mixed up, shook up girl, but hey, it’s about the same thing, right?)

All I can say is hang in there, in spite of the two-step-forward-one-step-back world we’re living in. We’ll make it through. I got faith in the world and in the industry.

Stranger in a Strange Land: the New World of Tradeshows

If you’re a fan of Robert Heinlein’s classic science fiction book “Stranger in a Strange Land,” you know the story of Valentine Michael Smith, a human who was born on Mars, raised by Martians, and comes to Earth in early adulthood. He ends up in a political power struggle and as the title suggests, he’s a little lost in the whole thing.

I sense that many people are feeling a similar way when it comes to returning to the tradeshow floor. Exhibit designers, builders and exhibitors are looking to the future when things will return to normal and they can get back to the action of exhibiting and all that entails.

Except…

This morning I see a post in a tradeshow group on Facebook that a client has canceled an appearance in an upcoming show in early August. Due to the uncertainty surrounding the resurgence of the delta variant of the virus and the continued resistance by a significant portion of the population to getting vaccinated.

Another commented that they also had a cancellation at the same show, and a second cancellation by another client at another show in October. Also due to uncertainty of the virus numbers.

But for some exhibitors who are looking at shows in late October, the assumption is that everything will be fine and they’re proceeding with plans for new exhibits. So they’re forging ahead on designs and are getting ready to put significant money down on new exhibits.

I get the sense that with all the players involved – organizers, exhibitors, attendees, designers, fabricators, labor and support services – no one is sure of which way to jump, and unfortunately we’ll all have to jump several times before we learn where we’re going to land.

In the TV show “Billions,” one of the questions that come up now and then is: “Are you certain?” And the response is meant to be “I am not uncertain.”

But I don’t think anyone has much certainty right now about the tradeshow world and when it might return to normal. Or even settle into a “new normal,” which will be different but at least predictable.

TradeshowGuy Monday Morning Coffee, July 19, 2021: Jim Wurm

As the tradeshow world returns to something resembling normal, it does so in fits and starts and a few bumps along the way. In this week’s TradeshowGuy Monday Morning Coffee, Jim Wurm, Executive Director of the Exhibitor Appointed Contractor Association talks about those challenges:

Find the Exhibitor Appointed Contractor Association here.

This week’s ONE GOOD THING: Listen to Micky Dolenz’s new album “Dolenz Sings Nesmith” on Spotify.

The “If I Get Hit By a Bus” List for Tradeshow Marketing Managers

I tend to make a lot of lists. Not as many as I used to (maybe I think I have enough lists by now!), but I still write things down. You’d think this makes me organized, but that’s not necessarily the case.

Several years ago, not long after I got married, I sat down and wrote out a comprehensive emergency “If I Get Hit By a Bus” list. It’s self-explanatory: it’s where my wife can find all of those things she needs if the worst were to happen: passwords for phones, computers, websites and more; will, important papers, all of that stuff.

I realized over the weekend that I should probably update the list soon because things change. Some old info drops off, new stuff is added. But then I thought: should tradeshow managers do the same thing? After all, there are a lot of moving parts in tradeshow marketing.

Hey, life is unpredictable. Things happen that you haven’t planned for. Most of us really don’t spend much time thinking about the worst thing that could happen. And subsequently, that means we really aren’t prepared for it, at least not as much as we could be.

What should be on your list? It may vary from person to person, and company to company, but here are a number of things that come to mind:

  • List of shows: Include booth sizes, dates, locations.
  • Vendors: who handles your exhibit; who designs graphic updates, who prints them? Who fixes your exhibit when it needs repairs?
  • Service providers at the show: while many companies use show services at the venue, many also bring in outside exhibitor-approved contractors to set up and dismantle the booth. Or print something on demand in a quick turnaround.
  • Personnel: Who went to what shows, what their duties were. Who’s still with you, who might have left. Contact information.
  • Where files are kept: tradeshows generate paperwork, either digitally or actual paper. If they’re kept on a server, note the location. Same with your work computer. Same with your file drawers.
  • How much things cost: similar to keeping track of paperwork, but building a spreadsheet to track costs from show to show and year to year can also be of great use.
  • Exhibit details: size of booth at particular shows. Size of graphics (you’ll be updating them frequently); number of crates, storage location, what shipper you generally use, along with contact information on those various entities. Names and phone numbers are always a good thing.
  • Social Media access credentials: whether you handle these personally or not, if you’re involved or if there is to be social media engagement from the show floor, add those login details to your list.

Once you have your list, give a copy to your immediate boss, or to someone on your team you trust that will use it if necessary. You should be good to go for another year or so before updating it.

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Tradeshow Guy Blog by Tim Patterson

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